May 22, 2013

E-learning in 2011: a retrospective

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‘That was the year that was, it’s over, let it go…’, as the old song says. But before it does go, let’s look back and see what happened in the world of e-learning in 2011.

First, a disclaimer. I sit here on the edge of the world, in my little office, and although I make the occasional sally into an institution of higher education, I see only a tiny fraction of what is actually going on around the world. No-one is more conscious of the problem of defining ‘reality’ as I am, especially in such a dynamic world as e-learning, where rhetoric is often far distanced from actual practice. So, no, this is not a scientific review of the year, but a personal view of events that seem significant to me looking back. (I will be doing an outlook for 2012 early in the year).

Learning management systems

LMSs had trundled on fairly quietly for nearly 15 years (apart from an aggressive but unsuccessful campaign by Blackboard to dominate the market) to the point where LMSs are now used by 95% of all post-secondary institutions in North America.

2011 though saw some dramatic developments. Blackboard moved into synchronous tools with the purchase of Elluminate and Wimba, and was itself bought by a shadowy private equity company which also gobbled up Sungard  Higher Education and Datatel, positioning itself as a totally integrated software provider for the higher education industry. Despite this, Blackboard continued to lose market share to both commercial competitors such as Desire2Learn, and to open source systems such as Moodle and Sakai.

Into this already highly competitive and fragmenting market came several new companies, the largest and most immediately threatening to Blackboard being Pearson’s Open Class. Instructure is another company with a different way of looking at learning management, and in Europe, ‘its Learning‘ has been making large gains. I have a less clear picture of what’s happening in India, but if my e-mail is anything to go by, there are several large companies offering LMSs in that continent, and looking to expand internationally.

However, not only is there more competition, but views are changing about the desired features of an LMS. In particular, there are increasing efforts by the LMS organizations to incorporate social media, to enable mobile access, and to enable institutions to make their content ‘open’ from within an LMS. Some institutions are getting sick of continuous and costly upgrades and migration, and are taking care to ensure that any content created is easily exportable so that the institution does not become platform dependent.

I think the last strategy is very wise. There are too many players in a relatively small field and someone’s going to get concussion or even completely taken out of the game. What is clear is that institutional decision-making is going to get harder, not easier. Technological change outside the LMS continues at a rapid pace. Can an LMS be all things to all people? Probably not. It will become important then not just to focus on which LMS to use, but increasingly on how one wants to teach, and what combination of tools provides that flexibility. The LMS is not going to continue as a one-stop technology for teaching, if it ever did. But nor is it going to go away, at least not for the next few years.

Course redesign

Although I have seen quite a lot of innovation in pockets and on a small scale, I have seen little over 2011 in the way of major redesign of courses. Instead, there has been a large increase in lecture capture generally. The major design development seems to be ‘flipping’, inspired by the Khan Academy. Instead of having students come to a lecture in real time, the lecture is recorded and downloaded by students at home (sometimes the instructor does not record a lecture themselves but gets students to download lectures from the Khan Academy or other open educational resource sites such as MIT), and class time is spent on discussion or small group work. This is probably an improvement (anyone have any evidence yet?) but it is not going to start a revolution.

What I was looking for in 2011 was a major breakthrough in the redesign of large lecture classes, along the lines of the NCAT course redesign project. Although Carol Twigg is soldiering bravely on, there is still a huge way to go to change the traditional large lecture class across campuses in North America and elsewhere. We continue to add bells and whistles to the horse and cart, in the form of large screens, clickers, in-class tweets, lecture capture, polling via mobile phones, and real-time access to data and news events in class via the Internet, but it’s still a horse and cart. When are we going to get a railway, never mind a high speed train?

What I have found encouraging (in the isolated pockets of innovation) is the attempt by some instructors to give power to learners, through the use of blogs, wikis and e-portfolios. to enable learners to create their own learning materials, and to share and collaborate with others. Can we move this from the early adopters though to the cautious mainstream in 2012?

Mobile learning

There has definitely been progress at an institutional level in mobile learning during 2011.  Some institutions, such as Abilene Christian, Northeastern, Stanford, Carnegie mellon and Tufts have implemented institutional strategies to make mobile learning widely available. The iPad in particular has been integrated successfully, mainly into regular classroom teaching, but also in other areas, such as clinical practice.

However, the main uses still remain mainly administrative, for student support services, and for more flexible access to standard online content. I did not find many instances of redesigning teaching to exploit the affordances of mobile learning, such as use of location, data collection in the field, interviews, etc. Nevertheless, all learning is rapidly becoming ‘mobile enabled’.

Open educational resources

There were several important developments in open educational resources in 2011. Perhaps the most noticeable was the formation of the OERu, which is attempting to combine open access to content with institutional accreditation. A growing number of institutions and individual instructors are making their online content freely accessible, and some institutions, such as the University of British Columbia, have extensive cross-institutional blogs and wikis created by instructors, students, and ‘experts’ or interested parties from outside the institution that are often linked to formal courses, but sit outside the LMS, and are open to the public.

Apart though from special cases such as OER Africa, special collections or repositories of open educational resources did not seem to me to be gaining traction in 2011. This is one area where the rhetoric seems at odds with the reality. I don’t see a lot of take-up of OERs in post-secondary institutions. There is plenty of supply and lots of ‘hits’, but it is hard to find extensive application within formal learning environments. ’Open-ness’ is growing, but in ways that are not quite what was anticipated by the more dedicated proponents of OERs.

Yes, content is becoming more readily accessible, but what really matters to many learners is open access to and interaction with quality faculty or instructors, leading to recognized qualifications, and many institutions that proclaim the principle of open content deny open access to learners, either through too expensive tuition fees or through too rigorous entry requirements. This is the reality of limited resources.

Online learning continues to grow

Growth in enrollments in online courses was again up, by 1o%. The pace is slowing a little, but this is still impressive, given the impact of the economy and the very slow growth rate of conventional enrollments, at around 2% last year in the USA.

The rest

There were several other topics I predicted in my outlook for 2011. I will come back to learning analytics in my outlook for 2012. Otherwise shared services did not take off in 2011, as I had hoped, but I did perceive increased use of video in particular, not just in the form of lecture capture, but an increasing number of short video clips for education on YouTube. Gaming and simulations remained on the periphery, and virtual worlds almost disappeared off the e-learning radar in 2011 (except in Finland, but they live in another reality anyway!). Blended learning continues to grow, but I’m not sure what the term means anymore.

Conclusion

Slow but definite progress in online learning was made in 2011. Certainly growth continues, and there is a great deal of innovative activity around the fringes of formal courses, and especially in informal learning. The LMS and lecture capture remain though the bedrock for most online learning, and that’s not the future I’m looking for.

And I do miss Amy, a great singer. Let’s see what happens in 2012.

 

Developing an institutional strategy for mobile learning: Northeastern University

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© WiredEducator, 2011

Grush, M. (2011) Creating Your Institution’s Mobile Learning Strategy Campus Technology, December 7

If you can put up with the really irritating web advertising in this online journal, this article provides a useful description of Northeastern University‘s mobile learning strategy. The main message: link mobile learning to the broader academic goals and priorities (such as, in Northeastern’s case, its focus on experiential learning.) It’s mainly about integrating the iPad into more traditional teaching.

The article also provide useful links to other institutions’ mobile strategies, e.g. Abilene Christian, Duke, Carnegie Mellon, Tufts and Stanford. If you don’t have an institutional strategy yet, these provide some good ‘benchmarks’ to follow.

See also Mobile Learning at Northeastern, their web site on mobile learning.

Book review: Clark Quinn’s ‘The Mobile Academy’

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© Anthony's Blog, 2009-2011

Quinn, C. (2012) The Mobile Academy: mLearning for Higher Education San Francisco: Jossey-Bass/John Wiley, 120 pp

The author points out that 90% of the world’s population now has access to mobile networks, yet less than a quarter of post-secondary educational institutions in North America have mobile learning or administrative activities. As the author states: ‘Mobile has matured and stabilized to the point where it now makes sense to understand, plan and start developing mobile solutions….What we have on tap is the opportunity to revisit the fundamentals of the learning experience and use technology to come closer to the ideals we would like to achieve.‘ The book sets out in a straightforward, non-technical way a set of strategies for mobile learning so as ‘to optimize the learner experience‘.

From the preface:

Who the book is for

This book is for the higher education instructor and folks that support them as instructional designers or in administrative services.

Goals

The book provides the background information necessary to successfully design mobile learning solutions

Chapters

1. The Mobile Revolution: no, this is not directly about the Arab Spring, but a brief introduction, focusing particularly on why higher education needs to pay attention to mobile learning.

2. Foundations: mobile: a brief introduction to the underlying technology behind mobile devices.

3. Foundations: learning: another brief but well-founded introduction to the principles/theories of learning relevant to mobile learning

4. Administration to go: an introduction to learner support focused on issues that are not directly associated with teaching and learning: What needs do students have for information and transactions on campus? Can they be provided any time and anywhere via mobile communications?

5. Content is king: this chapter focuses on using mobiles for delivering or accessing content in its various forms; it includes a useful summary of the status of various LMSs in supporting mobile at the time of writing.

6. Practice: interactivity and assessment deals with learner activities, practice/applications of learning and various forms of assessment available through or facilitated by mobile devices

7. Going social examines the various ways mobile devices can support social learning

8 Going beyond discusses the ‘cutting edge’ of mobile applications, including augmented reality, alternate reality and adaptive delivery

9. Getting going: organizational issues focuses on the organizational context needed to support mobile learning, such as design, development, implementation and policies, and the chapter ends with a brief conclusion to the book

Comments

I really liked this book. It’s probably no co-incidence that a book on mobile learning is short and simple (critical design features for mobile applications). However, it is not trivial. It is based on sound pedagogical principles. It focuses not only on what’s involved in the general transfer of digital learning from desktops or laptops to digital devices, but also focuses on the special ‘affordances’ of mobile learning. In particular, Quinn organizes the book around his four ‘C’s of mobile learning: content; capture; compute; and communicate.

This book is squarely aimed at faculty and instructors. It is not intended for IT specialists and probably won’t satisfy the more experienced users of mobile learning. But it is an excellent introduction to mobile learning for instructors in the 75% of institutions that do not have a mobile strategy yet, and for those instructors in the other institutions who are still hesitating about committing to mobile applications.

However, reading the book on its own is unlikely to be enough for many instructors. They will need to work with IT and media support staff and instructional designers if they are to avoid overwork and poor quality applications. A lot of the value from mobile learning requires fairly sophisticated media production, for instance, that is likely to beyond the scope of most instructors, working alone. Above all, institutions need to be committed to supporting mobile learning as a key strategy and to put in place the organization and support needed to make it a success. But this book will be a great start for many instructors, and I hope also that this will be read by senior managers in the 75% of institutions without a mobile strategy.

Note

The image at the head of this post is from an excellent case study of mobile learning at St Edmund’s Catholic School, Wolverhampton, UK, in Anthony’s Blog in Anthonyteacher.com, February 25, 2011

See also: Sharples, M., Corlett, D., & Westmancott, O.  (2002)  The design and implementation of a mobile learning resource. Personal and Ubiquitous Computing Vol. 6, No. 3 pp. 220-234.

Preliminary results for the Campus Computing project survey

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Green, K. (2011) Campus Computing 2011: Big Gains in Going Mobile Campus Computing Project, October 20

The preliminary results for the 2011Campus Computing Project survey shows big gains in campuses going mobile but a much slower development in cloud computing, and continuing churn in the LMS market.

Mobile learning

  • More than half (55%) of public universities have activated mobile apps as of fall 2011 (41% for community colleges).

“Colleges and universities are playing catch-up with the consumer experience.  Students come to campus expecting to use mobile apps on their smartphones and tablets to navigate campus resources and use campus services.  Also important is that compared to a year ago, more firms – both LMS and ERP providers – now offer mobile options for their campus clients.”  Green adds that some technology providers now offer free mobile apps, which means that the options for and cost of going mobile have changed dramatically in the past year.

Cloud computing

  • 28% of the survey participants report that they have moved or are migrating their LMS application to Cloud Computing; only 4% have moved their ERP systems to the cloud.

The major ERP providers have been slow to offer Cloud Services to their campus clients,” says Green   Although the cost savings may seem compelling, “trust really is the coin of the realm: many campus IT officers are not ready to migrate mission-critical data, resources, and services to the Cloud Services offered by their IT providers.”

Learning management systems

  • Blackboard’s share of the market (including Angel and WebCT) fell to 50.6 percent of institutions in 2011, compared to 57.1 percent last year and down from 71.0 percent in fall 2006.  Concurrently, Blackboard’s major LMS competitors – Desire2Learn, Moodle, and Sakai – have all gained share during this period.   Additionally, several new LMS providers, including Epsilen, Instructure, and Loudcloud, among others, are generating significant interest and beginning to sign some interesting campus clients.

The campus LMS market remains a textbook example of a mature market with immature, or evolving, technologies, and that’s a prescription for a volatile market,” says Green.   “Blackboard’s plans to retire legacy LMS products have been a catalyst for many institutions to review the campus LMS strategy and to evaluate other LMS applications.”

e-Books and digital content

  • 90% of the survey participants agree or strongly agree that “eBook content will be an important source for instructional resources in five years.” Additionally, 82% agree/strongly agree that “eBook readers (hardware) will be important platforms for instructional content in five years”.

The platform options, market opportunities, and enabling technologies for eBooks continue to improve,”  says Green.  But he notes that for most students, eBooks and eTextbooks do not yet offer a competitive alternative to used textbooks.

The sample

The 2011 Campus Computing Survey is based on survey data provided by senior campus IT officials, typically, the CIO, CTO, or other senior campus IT officer, representing 496 two- and four-year public and private/non-profit colleges and universities across the United States. Survey respondents completed the online questionnaire from September 16 through October 13.

The full version

Copies of the 2011 Campus Computing Survey will be available on December 10th from The Campus Computing Project in Encino, CA (campuscomputing.net).  Price: $42, which includes shipping to US addresses.

Promo for Blackboard Mobile

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Stoller, E. (2011) Blackboard Mobile: With a StartUp Mentality, They’re Making Waves on the West Coast Inside Higher Education, October 27

This is a blatant promo for Blackboard Mobile. However, there are some interesting video shorts, which give an indication of the wide range of institutions that have implemented Blackboard Mobile.

The videos show a range of student affairs applications, which in themselves are valuable. However there were no examples of how mobile learning was directly used for instruction, in terms of redesign to develop the affordances of mobile learning – rather than just making the LMS platform available by phone, as useful as that is.