Friedewald, M. (2004) Benchmarking national and regional policies in support of the competitiveness of the ICT sector in the EU Karlsruhe, Germany: Fraunhofer Institute Systems and Innovation Research
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Dr. Tony Bates is the author of eleven books in the field of online learning and distance education. He has provided consulting services specializing in training in the planning and management of online learning and distance education, working with over 40 organizations in 25 countries. Tony is a Research Associate with Contact North | Contact Nord, Ontario’s Distance Education & Training Network.

