April 20, 2018

Virtual reality for midwives: an Australian example

Connolly, B. (2018) How virtual reality is transforming learning at the University of Newcastle, CIO, 8 March

This article includes a couple of nice, short videos demonstrating the use of AR and VR in a University of Newcastle nurses’ program in Australia.

The first one, below, demonstrates the use for breech positioning and placenta replacement (click image to play):

University of Newcastle, NSW, Australia

The second demonstrates a neonatal resucitation scenario when a newborn baby stops breathing.

University of Newcastle, NSW, Australia

These are very good examples of the power of AR and VR to enable students to practice and learn in a safe environment without danger to patients. The technology is accessible via mobile phones or tablets so students can practice in their own time as well as in the VR studio with an instructor.

What would be useful to know is the cost of producing such VR applications and the number of students that make use of the equipment over the length of a course – in other words, what is the return on investment, compared, with, for example, traditional video? What are the added benefits? Do learning outcomes improve? We need much more research into these questions.

 

Videos from three ‘inspiring’ online leaders

Drexel University Online as part of its excellent Virtually Inspired blog has posted three videos of  ‘thought leaders’ in online learning. You can find them here. Each video is less than 10 minutes in length

The three are:

If you are really into masochism, you might want to compare these with a video of ‘three founding fathers’ of  distance education:

  • Michael G. Moore
  • Sir John Daniel and
  • myself.

As a counterpoint it would be nice to see some videos from women, people of colour or younger instructors discussing their experience of online learning. Any suggestions of where to look? As a starter I suggest Audrey Watters talking about ‘Is education broken?’

Assessing the dangers of AI applications in education

Image: CaspionReport

Lynch, J. (2017) How AI will destroy education, buZZrobot, 13 November

I’m a bit slow catching up on this (I have a large backlog of articles and books to review), but this is the best critique I have seen of the potential dangers of AI applications in education.

Don’t be put off by the title – it’s not totally anti-AI but thoughtfully criticises some of the current thinking about AI applications in education.

It’s worth reading in full (an 8 minute read) but here’s a quick summary to encourage you to have the full meal rather than a snack, with my bits of flavouring on top:

Measuring the wrong things

Most data collected about student learning is indirect, inauthentic, lacking demonstrable reliability or validity, and reflecting unrealistic retention timelines. And current examples of AIEd often rely on these poor proxies for learning, using data that is easily collectable rather than educationally meaningful.

Yes, but don’t educators do that too?

(re)Discovering bad ways to teach

AIEd solutions frequently incorporate false and/or unsupported educational ideas reflecting the biases of their developers….If AIEd is going to benefit education, it will require strengthening the connection between AI developers and experts in the learning sciences. Otherwise, AIEd will simply ‘discover’ new ways to teach poorly and perpetuate erroneous ideas about teaching and learning.

I hope the good folks at MIT are reading this because this is exactly what happened with their early MOOCs.

Prioritising adaptivity over quality

The ubiquity of poor quality content means AIEd technologies often simply recommend the ‘best’ piece of (crappy) content or identify students at risk of failing a (crappy) online course early in the semester….Improving and evaluating the quality of instructional content is neither easy nor cheap, it also isn’t something any AIEd solution is going to do. 

This comes down to the criteria that AI uses to make recommendations. This means replacing criteria such as the number of hits, or likes, with more educational criteria, such as clarity and reliability. Not easy but not impossible. And we still need to improve the quality of content, whether we use AI or not.

Swapping affect for efficiency

Maybe one day AIEd will be capable of effectively identifying and nurturing student emotions during learning, but until then we must be careful not to offload educational tasks that, on the surface, may appear menial or routine, but critically depend on emotion and meaningful human connections to be optimally beneficial.

AI advocates often argue that they are not trying to replace teachers but to make their life easier or more efficient. Don’t believe them: the key driver of AI applications is cost-reduction, which means reducing the number of teachers, as this is the main cost in education. In fact, the key lesson from all AI developments is that we will need to pay increased attention to the affective and emotional aspects of life in a robot-heavy society, so teachers will become even more important. 

Comment

One problem with being old is that you keep seeing the same old hype going round and round. I remember the same arguments back in the 1980s over artificial intelligence. Millions of dollars went into AI research at the time, including into educational applications, with absolutely no payoff.

There have been some significant developments in AI since then, in particular pattern recognition, access to and analysis of big data sets, and formalized decision-making within limited boundaries. The trick though is to recognise exactly what kind of applications these new AI developments are good for, and what they cannot do well. In other words, the context in which AI is used matters and needs to be taken account of. Thus the importance of Lynch’s comment about involving learning scientists/educators in the design of AI applications in education.

I believe there will be some useful applications of AI in education, but only if there is continuing dialogue between AI developers and ‘learning scientists’/educators as new developments in AI become available. But that will require being very clear about the purpose of AI applications in education and being wide awake to the unintended consequences.

Dispelling some myths about distance education in the USA

Source: WCET, via IPEDS

Taylor-Straut, T. (2018) Distance Education Enrollment Growth – Major Differences Persist Among Sectors Boulder CO: WCET, 1 March

This is another valuable analysis by the WCET of the 2016 Integrated Postsecondary Education Data System (IPEDS) data that reports distance education course enrollments in the USA. This is the fourth year that IPEDS have been collecting such data, and Terri Taylor-Straut looks at some of the trends in both overall enrollment and distance education enrollment in the USA over that period.

Myth no. 1: most DE in the USA is from the for-profit universities

There are various ways to calculate this, but enrollments in for-profits such as University of Phoenix, Laureate, Kaplan, etc., constitute about 13% of all post-secondary distance education enrollments. Most students taking distance education courses in the USA take them from public institutions (70%). In fact more students take DE courses from not-for-profit private universities than from for-profits (18%). That is a change from 2012, when the for-profits had about 20% of all DE enrollments, compared with about 16% for the not-for profits.

Myth no. 2: The U.S. HE system is continuing to grow

Overall enrollments are down by 4% from 2012 to 2016. Enrollments in the public universities are down 2% over the same period. However, overall enrollments for the for-profits are down by 34%. Enrollments in the private, not-for-profits were up 2%.

Myth no. 3: DE enrollments have reached their peak

While overall enrollments are slightly down over the four years, DE enrollments increased by 17% overall, despite a drop of 22% in enrollments in the for-profits. What is really interesting is that the private not-for-profits DE enrollments were up nearly 50% over the same period. DE enrollments in the public sector increased by 20%.

Myth no. 4: Higher education in the USA is largely private

As the report concludes:

public institutions continue to educate the vast majority of students, both on campus and by distance education courses.

See chart at the head of this post for the evidence.

Comment

WCET has no intention to place value judgments on the different sectors or the results from IPEDS. I however have no such compunction (long live the border).

I draw two conclusions from these data:

  • publicly funded higher education is still the main driver of higher education in the U.S. Any attempt to weaken it by funding cuts at the state level, or by reducing student financial aid at the federal level, will have a disproportionately large negative effect on US higher education overall;
  • distance education, or probably more accurately, fully online learning, no longer is tainted with the stain of lower quality but is now increasingly accepted as a valuable addition to higher education offerings, even, or especially, by the more prestigious private, not-for-profit universities.

I will be interested in your comments (especially from across the border!)

Further reading

T. Bates (2018) Is distance education stealing on-campus students? Online learning and distance education resources, 1 February

Important developments in indigenous online learning

Esquimalt singers and dancers celebrate the partnership. Image: RRU

Royal Roads University (2018) First Nations Technology Council and Royal Roads University celebrate partnership in education, innovation Victoria BC: Royal Roads University, press release, 23 February

The First Nations Technology Council of British Columbia and Royal Roads University have recently announced a partnership that aims to leverage RRU’s expertise in digital learning with the First Nations Technology Council’s ‘comprehensive digital skills program designed to support the full, equitable participation and leadership of Indigenous peoples in the province’s fastest growing economic sector.’

Melanie Mark, BC’s Minister of Advanced Education, Skills and Training at the announcement commented:

By providing people with the right training and education to work towards jobs in the tech sector, we will support the success of students, job seekers and technology companies throughout our great province, and build a strong, sustainable economy that works for everyone.

The First Nations Technology Council’s program will include training modules that provide skills in

  • web development/coding,
  • GIS/GPS Mapping,
  • communications,
  • software testing,
  • network technician and office basics and
  • professional practice skills.

Royal Roads University’s Centre for Teaching & Educational Technologies will provide the tools and platform to deliver the program scheduled to launch in fall 2018.

The First Nations Technology Council provides direct technology related services through fee for service and earned income programs that create less reliance on government funded programs and grants, while continuing to advance the use of digital technologies in First Nations communities. The First Nations Technology Council is a central convener between government, industry, academia and First Nations communities to ensure comprehensive, sustainable and appropriate technology based programs and services are developed and funded.

Comment 

I think this is exciting news and is just the kind of initiative Canada needs if it is to go any way towards meeting the goals of reconciliation with its indigenous population.

I don’t have any more details than what was announced in the press release, but I noted the careful wording. This is about supporting First Nations’ communities in BC through the design of digital learning, but not necessarily distance learning. Royal Roads University uses a blended model of campus-based and fully online (although more recently for financial reasons its strategy has been to reduce the campus component on a number of programs). Thus RRU is well placed to combine design and delivery of digital materials with local-based community support within First Nations communities around the province.

My hope from this partnership is that we will start to see some new designs for digital learning emerging, that incorporate indigenous ways of learning with best online learning design practices, resulting in unique and culturally appropriate learning designs for indigenous learners that at the same time prepare them for life and work in a digital society.

Further reading

Simon, J. et al. (2014) Post-secondary distance education in a contemporary colonial context: Experiences of students in a rural First Nation in Canada International Review of Research in Open and Distance Learning, Volume 15, Number 1 

Bates, T. (2017) Is indigenous online learning an oxymoron? in ‘What I learned from the ICDE World Conference on Online Learning, Online Learning and Distance Education Resources, 23 October

Have we reached a tipping point in teaching science and engineering online?

A remote lab used by online physics students at Colorado Community College

This post lists several new developments in delivering science and engineering online. These developments join a list of other efforts that are listed below in the reference section that suggest we may be reaching a tipping point in teaching science and engineering online.

USA: The University of Colorado Boulder’s Master of Science in Electrical Engineering

UC Boulder is offering a Master of Science in Electrical Engineering (MS-EE), a MOOC-based online, asynchronous, on-demand graduate degree in the autumn, with additional curricula rolling out in 2018-19.

The degree will have a “modular and stackable structure”, according to the university, meaning that students can select about 30 subjects that best suit them as they move through the programme. Each of the 100 courses on offer will feature in-depth video content, reading materials and resources and assessments, and many will also “bring the laboratory experience out of the Engineering Center to students around the world” by “inviting students to apply their knowledge using hardware and software kits at home”, the university said.  

The university has already designed kits for the course on embedded systems engineering – a field in which a computer is designed and programmed to perform predefined tasks, usually with very specific requirements. For this course, students will be sent a circuit board with an embedded system that can plug into their laptop and will form the basis of assignments. The results of the tests will then either be sent automatically to the lecturers or entered manually by students. The technology also means that technical assignments can be machine-graded immediately, with students receiving instant feedback. It allows students to retake assignments as many times as they want.

The home kits will cost in the range of “tens of dollars” rather than thousands of dollars. Overall the degree will cost around US$20,000, which is half the price of the equivalent on-campus programme.

Individual courses can be taken for a single academic credit, but they can also be grouped into thematic series of 3-4 credits, stacked into standalone CU Boulder graduate certificates of 9-12 credits, or combined to earn the full 30-credit degree. Each course addresses professional skills while providing content at the same high quality as the university’s traditional on-campus master’s degrees.

CU Boulder faculty have custom designed each course. Courses feature in-depth video content, curated readings and resources, and assessments that challenge students to demonstrate their mastery of the subject area. Many courses bring the laboratory experience out of the Engineering Center to MOOC students around the world, inviting students to apply their knowledge using hardware and software kits at home. 

However, the program has still to be accredited by the Higher Learning Commission (HLC), and no information was given as to whether it will be accepted by ABET, the accreditation agency for professional engineers in the USA. This will be critical, as in the past, very few engineering programs with online components have passed this hurdle

Also the notion of MOOCs being not only open but free seems to be a thing of the past. US$20,000 for a degree may be half the cost of the on-campus course, but I suspect many potential students will want to be sure that they can get full accreditation as a professional engineer before laying out that kind of money.

Nevertheless, this is a bold venture by UC Colorado, building on its previous excellent work in offering open educational resources in science through its PhET project. Founded in 2002 by Nobel Laureate Carl Wieman (now at the University of British Columbia), the PhET Interactive Simulations project at the University of Colorado Boulder creates free interactive math and science simulations. PhET sims are based on extensive education research and engage students through an intuitive, game-like environment where students learn through exploration and discovery. It will be interesting to see how much the MS-EE program draws on these resources.

Queen’s University’s online Bachelor in Mining Engineering Technology

Queen’s University’s new Bachelor of Mining Engineering Technology (BTech) program combines technical expertise with the managerial and problem-solving skills the industry needs from the next generation of mining professionals, in a flexible online learning format. The university provides a very interesting rationale for this program:

Canada’s mining industry is facing a retirement crisis that is only set to worsen over the next five to ten years. With the most experienced part of the mining workforce leaving, new opportunities will open up for the next generation of mining professionals.

This program was developed as a result of discussions between the university and the mining industry in Ontario. The web site indicates the type of position open to graduates with typical salaries.

Graduates of any Engineering Technology or Mining Engineering Technician diploma who have completed their diploma with a minimum 75% average or individuals with at least two years of study in a relevant science field are eligible to enrol. Upon successful completion of the bridging program, students enter the final two years of the four-year degree program. Each year includes a two-week field placement in Kingston and Timmins. Students receive block transfer credits for the first two years of the program.

Students can study full-time, or work full-time and study part-time. This allows students to adjust their course load at any time during the program.

However, the BTech program is unaccredited. Graduates seeking professional licensure will need to apply to write the Board Exams in mining engineering. In Ontario, the application will go to the Professional Engineers Ontario (PEO). As with applications from an accredited program, graduates would also need to write the law and ethics exam, and complete the required supervised work experience program in order to be considered for licensure.

It will be interesting to see how the two programs work out. Both ABET in the U.S. and professional engineering societies in Canada have up to now denied accreditation for any degree programs with a significant online component, a necessary first step to taking the professional exams. But the Queen’s program has been built specifically to respond to the needs of employers. I will be very interested to see how the PEO in particular responds to graduates from this program wanting licensure as professional engineers – or will the employers just ignore the professional association and hire the graduates anyway?

Image: The Fraser Institute

More online virtual labs for science and engineering

Drexel University Online has an excellent series called Virtually Inspired, which like Contact North’s Pockets of Innovation

is an ongoing research project to uncover the best of breed technology-enhanced online courses and programs indicative of the “Online Classroom of the Future.”

Online Virtual Labs for Science and Engineering showcases three examples from Chile, India and Denmark of online virtual labs that provide hands-on experiential learning.

LAB4U, Chile

The Lab4Physics mobile app enables students to use various built-in tools to measure gravity or acceleration in real-time with a built-in accelerometer. They can study speed, velocity, distance or displacement using the built-in speedometer. With the sonometer, students can study waves, amplitude, time and other physics phenomenon.

Coming soon, the Lab4Chemistry app will helps students learn spectrophotometric techniques. Students can use the built-in camera as a spectrophotometer or colorimeter to analyze samples wherever they may be. By taking pictures of droplets of different concentration and optical densities, they can create a calibration plot to measure a material’s transmission or reflection properties.

Each app has pre-designed experiments. For example, a student can swing their phone or tablet like a pendulum to learn how oscillation works.

Students and teachers alike can download the app, experiment, analyze and learn with pre-designed guided lab experiences and step-by-step instructions. For those who lack Internet access, the experiments and tools can be downloaded to use offline, even in airplane mode.

Students, teachers, and institutions from primary, secondary and tertiary institutions across Latin and South America are taking advantage of Lab4U.  Most recently Lab4U has expanded their work to Mexico and the United States.

Virtual labs of India

Virtual labs of India is an initiative of the Indian Ministry of Human Resource Development. Its objectives are:

  • to provide remote-access to labs in various disciplines of Science and Engineering. These Virtual Labs will cater to students at the undergraduate level, post graduate level as well as to research scholars

  • to enthuse students to conduct experiments by arousing their curiosity, helping them learn basic and advanced concepts through remote experimentation 

  • to provide a complete Learning Management System around the Virtual Labs where the students can avail the various tools for learning, including additional web-resources, video-lectures, animated demonstrations and self evaluation.

  • to share costly equipment and resources, which are otherwise available to limited number of users due to constraints on time and geographical distances.

Anywhere from four to twenty-five labs are offered per discipline area. These areas include Computer Science & Engineering, Electrical, Mechanical, Chemical, and Civil Engineering, Biotechnology and Biomedical engineering, and more.

Virtual Labs Simulations from Denmark

Labster is a Danish company with offices in Bali, Zurich, London, and Boston, as well as Copenhagen. 

Labster offers fully interactive advanced lab simulations based on mathematical algorithms that support open-ended investigations. They combine these with gamification elements such as an immersive 3D universe, storytelling and a scoring system which stimulates students’ natural curiosity and highlights the connection between science and the real world. All that is needed is a computer or laptop and a browser to perform advanced experiments and achieve core science learning outcomes. 

Labster currently has more than 60 simulations covering a wide range of topics including Parkinson’s Disease, Viral Gene Therapy, Eutrophication, Lab Safety, Animal Genetics, Tissue Engineering, and Waste Water Treatmen. Some simulations are available in virtual reality with the addition of a VR headset.

Labster is being used for on-campus teaching at many high-reputation universities, including MIT, Harvard an UC Berkeley.

Where is the tipping point for recognising online science and engineering degrees?

We now have a wide range of examples of not only online courses, but online tools that provide experiential learning and experimental situations in science and engineering fully online. When will the professional associations start recognizing that science and engineering can be taught effectively online?

It needs to be remembered that the teaching of science, and in particular the experimental method, was invented, more or less from scratch, by Thomas Huxley in the 1860s. There was so much opposition to the teaching of science by the established universities of Oxford and Cambridge that Huxley had to move to the Government School of Mines, where he began to train teachers in the experimental method. That institute eventually became Imperial College, one of the most prestigious centres of higher education in the world.

However, it is now another century and another time.

The U.K. Open University developed low cost, ingenious experimental kits in the 1970s that were mailed to students, enabling them to do experimental work at home. Today the Open University has the online OpenScienceLaboratory.

Dietmar Kennepohl at Athabasca University, who helped develop and design much of the experimental work for Athabasca University’s distance education programs in science, has written an excellent book about how to teach science online.

Students can now access and control online remote labs and equipment that do actual experiments or demonstrations in real time.

We have online simulation kits that can be downloaded, enabling students to build and test circuits, videos that demonstrate chemical reactions, and virtual reality environments that enable students to explore DNA mutations.

The only thing that stops us offering fully online, high quality science and engineering programs now is the conservatism of the professional associations, and the ignorance about the possibilities of online learning, and the fear and conservatism, of the majority of science and engineering faculty.

Further references

Bates, T. (2014) More developments in online labs, Online learning and distance education resources, May 8

Bates, T. (2013) Can you teach lab science via remote labs?Online learning and distance education resources, April 22

Bates, T. (2009) Can you teach ‘real’ engineering at a distance? Online learning and distance education resources, July 5

Kennepohl, D. and Shaw, L. (2011) Accessible Elements: Teaching Online and at a Distance Edmonton: Athabasca University Press

PhET (2018) Interactive simulations for science and math Boulder CO: University of Colorado

The Open University, The OpenScience Laboratory, accessed 22 February, 2018

 

Should online learning strategy be decided centrally?

The University of Ottawa’s e-Learning Plan, 2013

Kim, J. (2018) Looking at the Future of Online learning through an Institutional Lens, Inside Higher Education, February 19

This is an excellent article that discusses the ongoing saga of centralisation vs decentralization regarding online learning. Kim here is arguing, on balance, for a central institutional strategy for online learning.

Similar discussions have been ongoing about the organization of learning technology support units: should individual Faculties or departments manage their own learning technology support units or should they be managed centrally?

The need for institution-wide strategies for online learning

Kim writes:

The challenge is that online programs often develop to serve the particular need of a school, unit or department. Oftentimes, the the growth of low-residency and online learning was not the result of an institutional strategic plan – but rather a local response to particular opportunities….The challenge of uncoordinated online programs is that opportunities for sharing resources and knowledge are often missed. There is a fine line between useful specialization and silos.

Should there be a central strategy for online learning or should we let a million flowers bloom? Kim suggests the following for thinking about online learning through a strategic institutional lens:

  • understand all the online learning efforts that are already occurring at the college or university. The number of online and low-residency programs may be a surprise to many. (This was a certainly something we heard from some provosts when we did the Canadian national survey of online learning in 2017.)
  • university leadership should make a decision if online learning efforts should remain under the authority of each individual school or unit that is running these programs, or if there should be an effort to coordinate and centralize institutional efforts. What is important is to make an active decision.

In other words, there is no right or wrong answer that applies to very institution. The best decision on centralisation or decentralisation will depend on the circumstances. But the decision should not be accidental, driven by history, but should be a conscious choice of the central administration in terms of overall strategy. That is Kim’s argument.

Comment

In the recent national survey of online and distance learning in Canadian post-secondary education

  • 14% of institutions had a fully implemented strategic plan for e-learning’
  • 26% had a plan and were in the processing of implementing it
  • 32% were in the process of developing one.

This means that nearly three-quarters of Canadian colleges and universities believe in the importance of an institutional plan for e-learning.

Note though that there is a difference between centralized organization (a learning technologies or online learning support unit) and centralized strategy and planning (e.g. determining the importance of online learning, priority areas, and resource allocation.) 

Models for planning and managing online learning

Table 1 below shows at least four possible models for managing online learning:

                       Table 1: Policies for online learning
Model Centralized Decentralized
1    Strategy and Organization
2 Strategy  Organization
3 Organization Strategy
4   Strategy and Organization  

Model 1 is the most decentralised, with individual departments or even instructors determining both the decision about which courses to offer online and what resources in terms of support staff will be needed.

In Model 2, the institution sets the overall strategy, but the organization and perhaps even the implementation is delegated to individual departments. This provides more autonomy at the ‘local’ level, but may make it more difficult for the central administration to get its strategy implemented.

In Model 3, there is one central organizational unit to support online learning, but individual departments set their own strategy but must look to the central unit for support services such as instructional design. Again, this allows more autonomy for departments, but allocation of resources becomes a challenge as the central unit has to meet competing demands.

Model 4 is the most centralised, with both strategy and organizational units developed and managed through the Provost’s Office or VP Education.

Which model is best?

Kim points out that historically, most institutions start with model 1 but as online learning expands, there becomes greater pressure to move to other models. He argues that there should be discussion within an institution about the best model, then a decision needs to be made to ensure that it happens.

A complicating factor is that often online learning in an institution gets its start from the unit responsible for distance education, which in many campus-based institutions has been the Continuing Studies division. This may be the main or only unit with instructional designers and media developers. As individual departments and larger Faculties begin to move into online learning , whether fully online or in blended format, for their credit-based programs, they begin to hanker for the same support personnel.

I have had quite a bit of experience with this, having been in at the beginning of online learning and having watched and often been directly impacted organizationally by its development over the years – I even got fired once (actually, politely asked to leave) to make a re-organisation easier, so these are not abstract questions but can affect the life and career of individuals.

One key factor is the size of the institution. In very large research universities, a good case can be made for each large faculty to have its own strategy for online learning – and its own learning technology support (model 1). I worked in one institution where the Faculty of Arts/Humanities was larger than most of the other universities in the province added together. Often in a large Faculty, programming is very much delegated to individual departments so it makes sense that decisions about whether to go online should be made at the departmental level. They are more likely to be closer to the market.

However, even this university still has a large central unit that provides learning technology support and faculty development and training, and over many years has developed several overall institutional strategies for learning technologies, flexible learning, or digital learning. These however of necessity involved widespread discussion across all the interested parties in the university.

Even in very large institutions, there are smaller faculties or departments which are just not large enough to warrant a separate learning technology support unit, and in some cases large Faculties can be very conservative and very reluctant to move anything online, so some direction and cajoling from the central administration may be needed. 

Most of all, though, a central unit can provide connections and sharing of knowledge between the different decentralized support units regarding new learning designs, effective practices, and new research and new technology developments. In other words, there are more opportunities for some specialization in a larger unit, while the provost’s office can provide overall strategy and direction, co-ordination and knowledge sharing. (For a good example, see the University of British Columbia’s Flexibytes).

Matching resources to needs

Online development is rarely even across an institution. Indeed, it is probably a mistake for a medium to large institution to try to move on all fronts when implementing online learning. Some areas will be more ready to go than others, and there will always be limited resources. For this reason there needs to be flexibility

One problem that sometimes arises when there is no central strategy for online learning is that departments or Deans hire contracted support staff for online ‘projects’ using short-term funding. Once the short-term funding runs out, or if other priorities arise (such as the need for a new professor) the contracted staff get terminated, and all the knowledge and experience of developing online courses within that specific subject discipline is lost. 

One arrangement I came across many years ago at the University of South Australia was a service contract system. Deans wanted to have their own learning technology support staff, but the university faced the problem that these support staff were often hired on contract by the Dean then were terminated at the end of their contracts. As a result, the university had centralised the appointment of all learning technology support staff under a director reporting to the Provost, but the Director negotiated with each Dean a contract for the allocation of staff to the Faculty for a period of three years. This allowed support staff such as instructional designers to get to know the specific needs of a subject area and become familiar with instructors, but also allowed the central administration to move support staff to areas where they were most needed, and also provided continuity and secure work for the support staff.

Planning for digital learning

To some extent, this whole discussion is somewhat dated. In the future, we need to think less about ‘online learning’ and more about ‘digital learning and teaching’. Blended learning is breaking down the differences between online learning and face-to-face teaching. Soon all post-secondary instructors and students will be engaged in digital teaching and learning in one form or another.

This of course makes the need for an institutional strategy even more important. How can an institutions ensure that all instructors are properly supported for digital teaching and learning? Where are resources to support faculty instructors most needed? What is the best way to determine the balance between face-to-face and online delivery?

However, in our book, Managing Technology in Higher Education, written in 2011, Albert Sangra and I wrote (p.216):

…expertise in technology and its applications are spread throughout the organization. A good [technology] governance structure ensures that all the key stakeholders are engaged in decision-making at the right time and at the right level…for us, the critical location of decision-making should be at the program level…It is here that the market for the program, and the vision for teaching and learning, should be determined, as well as the method of delivery, and the main technologies to be used, with strong input from central services and learning technology units…’

Thus the real answer is that planning and strategy for digital learning are needed throughout the institution. A central plan that sets directions, priorities and overall resource allocation is essential, but so is planning at the program level (a degree or diploma or certificate program). Within that program plan, individual instructors then have to make decisions that best reflect the needs of the subject matter and above all the students for whom they will be responsible. Figure 1 below provides a chart that captures the ubiquity of decision-making about teaching and learning that is needed in a digital age. Nothing has changed over the last seven years that requires a change to this chart.

© Bates and Sangra, 2011

References

Bates, A. and Sangra, A. (2011) Managing Technology in Higher Education: Strategies for Transforming Teaching and Learning San Francisco: Jossey Bass, Chapter 9

Online education and the professional associations: the case of law

Image: Reality Sandwich, 2015

Lederman, D. (2018) The uncertain landscape for online legal education Inside Higher Education, January 24

The situation in the USA

This is a useful report about the current situation in the USA regarding the accreditation or otherwise of online courses in law. Does the American Bar Association (ABA) recognise qualifications where some or all the courses were taken online?

The answer is: maybe but in most cases so far, no.

In late 2013, the American Bar Association gave a private nonprofit law school in Minnesota permission to create a part-time Juris Doctor program that blended online courses heavily with face-to-face instruction. The Minnesota law school, now called Mitchell Hamline School of Law, just turned out its first two graduates this month.

A handful of law schools, including those at Seton Hall UniversityLoyola University Chicago and Touro University, have recently introduced part-time programs that allow students to take up to 15 credits online (out of a minimum of 83 credits), the maximum now allowed by the American Bar Association.

However, several other law schools have had their petitions for “variances”(as the ABA calls them) to allow some online learning rejected, including some quite prestigious law schools, including those at Syracuse University and Rutgers.

As the article states:

The mixed results about the fates of law schools seeking to expand their online footprints left some legal education observers uncertain about the prospects for online and other innovations in legal education. The ABA is expected to consider as soon as next month some loosening of its rules on online learning, but exactly how remains unclear.

What about Canada?

In Canada, the provinces have delegated accreditation to provincial Legal Societies, such as the Law Society of Ontario/Upper Canada (similar to other professions in Canada, such as engineering.)

To qualify for admission to the Lawyer Licensing Process, an applicant must typically have acquired credentials through one of the following options:

  • Graduates of an Accredited Law School (Common Law);
  • Graduates of International or Non-Accredited Canadian Law Schools who must apply to the National Committee on Accreditation (“NCA”) to have their legal education credentials evaluated before they can enter the Law Society of Upper Canada’s Lawyer Licensing Process;
  • Lawyers qualified in other provinces who meet the inter-provincial mobility standards.

Most of those applying for licensing in Canada will come as a result of graduating through an accredited Canadian law school. The Legal Society of Upper Canada provides a list of 20 accredited law schools. These are almost entirely within the provincial public university system, covering all provinces except Newfoundland and the territories.

I could find no statement on the Legal Society of Ontario site about courses taken at these schools through online learning. If anyone can provide me with such information, I would be grateful. However, in most Canadian public universities, online students take the same exams as classroom-based students, and as a result degree transcripts rarely indicate the mode of study.

So are there online courses in law programs in Canada?

According to the recent national survey of online and distance learning in Canadian post-secondary education (2017), just under 20% of responding institutions (or at least 10) offered some credit courses online in law. This was more than in forestry, dentistry or medicine, but somewhat surprisingly, less than in engineering, a profession that so far has refused to accept any ‘distance’ qualifications. eCampusOntario lists at least 13 online courses in law from accredited law schools in Ontario.

A couple of Canadian universities offered a whole online program in law, but not necessarily a full degree. For instance Ryerson University offers the Law Practice Program.  The program, approved conditionally by the Law Society of Upper Canada, adopts a hybrid approach, with a four month practical training period consisting of 14 weeks online and three separate weeks on campus. During these seventeen weeks, candidates work on simulated files developed by practising lawyers. This training is then followed by a four month work placement, where participants work on actual files. However, you already need a degree in law before taking this program.

Similarly once you have a degree, as part of the licensing process in Ontario, during an Articling placement, the candidate is expected to study the online Professional Responsibility and Practice Course (PRP). Therefore it appears that the largest law accreditation agency in Canada is not opposed in principle to online courses. If there is a reluctance to move to online courses or programs in law in Canada, it is more likely to come from the law schools themselves.

So my belief – and it is no more than this – is that currently there are some courses available online in law in Canadian universities, and some hybrid programs with a substantial online component, but no fully online degree yet accredited by a Canadian law society. 

However, I would really like to hear from those of you working in law: what if any are the requirements or limitations in studying law online in Canada?

Some thoughts on scaling online and digital learning

Image: Fortune.com

Chatlani, S. (2018) How to effectively scale a digital learning model, Education Dive, accessed February 13

Bates, A. and Sangra, A. (2011) Managing Technology in Higher Education: Strategies for Transforming Teaching and Learning San Francisco: Jossey Bass, Chapter 7

The sources

The Chatlani article is interesting if a little frustrating, as it is a report on a presentation at a conference of unpublished research (or at least unreferenced in the article) that looks at several case studies of successful scaling of digital learning. (If this research has been published, I would really appreciate access to the report or at least a reference.)

Nevertheless the results reported by two of the researchers, Lou Pugliese, director for the Technology Innovation Action Lab at Arizona State University, and Kate Smith, vice president of academic affairs at Rio Salado College, are really interesting and worth examining.

I have referenced also the research published in Managing Technology in Higher Education on the scaling of the University of British Columbia’s very successful Master of Educational Technology, which is still running today, although originally designed in 2001. The program has undergone a number of major changes over those 16 years but the scaling model has remained largely intact.

It is interesting then to compare the results of the two studies.

The institutional cases

The research reported by Chatlani, funded by the Boston Group and the Gates Foundation, examined the characteristics of digital learning programs from six diverse institutions:

  • Kentucky Community & Technical College System,
  • the University of Central Florida,
  • Georgia State University,
  • Houston Community College,
  • Rio Salado College and
  • Arizona State University. 

These institutions include some of the largest public post-secondary online providers in the USA. UCF was also one of the cases examined in Bates and Sangra.

Results

Pugliese and Smith reported the following four key findings from the study:

  • take a strategic portfolio approach to digital learning. This reflects the UBC MET program, which was developed as part of an institutional strategy to move towards program-based online learning. In fact several other graduate programs using the same model were developed at UBC around the same time;
  • build capabilities and expertise to design for quality in the digital realm. This also reflects the UBC strategy. The MET program was originally developed as a partnership between the Faculty of Education and the Distance Education Unit of UBC’s Continuing Studies department, which provided project management, instructional design, and media production support. Several years later, UBC moved the technical and educational support from Continuing Studies into a central Centre for Teaching, Learning and Technology, which also incorporated faculty development, to serve the whole university. The Faculty of Education also developed its own learning technology support team.
  • provide the differential student support to succeed in fully online learning. This was a critical component of the MET model. The key here is the difference between fixed and variable costs. Course development costs are mainly fixed; course delivery costs are mainly variable, as they are driven primarily by student numbers. The key savings in scaling comes from the distribution of fixed costs across increasing numbers of students and the lower costs of using adjunct faculty. In the MET model, tenured faculty were responsible for the content and design of the courses and in some cases for online teaching of at least one section. However, most of the delivery was supported by a team of adjunct faculty supervised by tenured faculty members. Student fees (at the same rate as for on-campus courses) more than covered both the costs of development – including the hiring of the necessary extra tenured research faculty – and delivery. Scaling was possible because of the lower cost of adjunct faculty but working to a quality model of delivery that kept student-instructor ratios at 30 or less.
  • engage faculty as true partners, equipping them for success. This was also an essential element of the UBC MET model which engaged faculty from Education from the start. Everything went through normal faculty quality assurance processes, involving a total of 27 faculty consultation meetings over a period of two years before the program even started. Perhaps more importantly, the business model ensured that the bulk of the revenues went directly to the Faculty of Education, which then paid overheads for the program to the central administration. Any profits from the program were ploughed back into faculty hirings. Thus the academic department was rewarded for innovation as well as for its efforts.

Discussion

As the article points out, online learning has been around now for 20 years or more and it is timely to look at what models have been successful in scaling quality online learning – and those that have not. 

The research suggests that scaling with quality requires a delicate balance between:

  • team work involving tenured faculty, specialist online experts such as instructional designers and media producers, and adjunct instructors, with full involvement of faculty in all aspects of the design and development of the programs,
  • using adjunct faculty as instructors to support program delivery as the enrolments grow,
  • managing student-instructor ratios so that adjuncts are not overloaded,
  • ensuring the adjunct instructors are adequately trained or experienced in teaching online.

Other important factors in scaling with quality are:

  • being sure there is an adequate market demand to justify the scale of online/digital programs you are proposing: good market research is essential,
  • being confident that new entrants into the market will not have the scale or quality to capture your market,
  • being sure that there is a sufficient pool of available qualified adjunct instructors,
  • developing a multi-year business plan that will accommodate losses in the first two years in return for later economies of scale and scope,
  • a sympathetic and creative administration that will consider and encourage new funding models.

I look forward to the publication of the report and hope it will be widely disseminated.

More advice to students thinking of studying online

Image: More4kids.com, 2013

One of my most popular blog posts is A student guide to studying online. However, it was written five years ago, so I have just updated it, making sure all the links are still working and where necessary replacing dead links with new ones. 

In particular, I have added links to an excellent new book on how to master an online degree, and a link to a very useful general study guide from the UK’s 360 GSP. Below are reviews of both resources.

Mastering an online degree

Kayser, C. (2016) How to Master an Online Degree: A Guide to Success Calgary: Cybercrime Analytics Inc.

This is an excellent, short book (60 pages) that ‘is a must-read for anyone who endeavors to earn a degree online.’ It is written from a (successful) online student’s perspective, based on Christopher’s own experience leading to a fully online Bachelor of General Studies from Athabasca University in Canada, an online Masters in Criminal Justice and an additional Graduate Certificate in Cybercrime and Security from Boston University in the USA. Christopher has walked the talk.

The book covers the following topics:

  • Basic considerations for every course (including timelines, meeting deadlines, writing skills, etc.)
  • Technology tips
  • Developing meaningful relations with administrators and faculty
  • Discussion boards and discussions
  • Quizzes, exams and assignments
  • Research, plagiarism and citations
  • Navigating the ‘Course from Hell’ (extremely valuable advice here!)
  • Surviving a course meltdown
  • Course evaluations

I don’t know of any other book that builds so well on a student’s hard-earned experience of online learning and that shares that experience so well in advising others contemplating online learning.

My only disappointment is that the book itself is neither online nor open, although it costs under $10 and is easily ordered and delivered via Amazon.

53 smart tips for students

360 GSP (2018) Comprehensive Guide to Better Study: 53 Smart Tips for Students London, UK: 360 GSP. 

This ‘extensive guide shares more than 50 detailed, science-backed tips on everything to do with study. It’s jam-packed with useful resources, links, quizzes and recommendations to help you study more effectively.’

Although this is a general guide for students, including on-campus and corporate learners, it contains excellent advice that will be very useful for online students, covering the following topics:

Part 1 – Read more effectively

Part 2 –  Write more effectively

Part 3 – Improve your memory

Part 4 – Improve your concentration

Part 5 – Build your study environment

Part 6 – Manage your time

It had lots of tips that were new to me. I liked the CARS framework for choosing quality sources, for instance, which is really important for digital learning, and who knew coffee was bad for studying? (I’ll stick to wine, thank you.) The section on organising your home study environment is particularly important for online learners (no stooping over the computer, please).

I have only two, minor criticisms. It did read a lot like my mother giving me good advice. She may have been right, but I could feel myself wriggling at times. The second is a bit more serious and might have stopped the wriggling. The site claims that the tips are ‘science-based’ but no links or evidence were given. I would have found that useful, especially about the negative effect of coffee on studying: after all, the site does suggest checking your sources.

However I hope these and the other resources available at A student guide to studying online will help you, if you are a student, to achieve all your learning goals.