May 21, 2013

A bill of rights for online learners?

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Morris, S.M. and Stommel, J. (2013) A Bill of Rights and Principles for Learning in the Digital Age Hybrid Pedagogy, January 22

I’ve just caught up with this (work keeps getting in the way of blogging, damn it) so forgive me if you’ve already seen it. This statement has been developed by a group meeting in Palo Alto, California, and has some well-known names attached, such as John Seeley Brown, Audrey Watters and Sebastian Thrun.

It’s really in two parts, the first setting out a collection of rights for learners and the second a statement of principles for providers of online learning. You will need to read the full article to get a more detailed description of each, but here is a very brief listing:

Rights (of learners)

  • to access: ‘Everyone should have the right to learn.’
  • to privacy
  • to create public knowledge
  • to own one’s own personal data and intellectual property
  • to financial transparency
  • to pedagogical transparency
  • to quality and care
  • to have great teachers
  • to be teachers

Principles (to which online learning should aspire)

  • global contribution: ‘Online learning should originate from everywhere on the globe, not just from the U.S. and other technologically advantaged countries.’
  • value: ‘The function of learning is to allow students to equip themselves to address the challenges and requirements of life and work.’
  • flexibility: ‘Ideally, they [the best online programs] will also suggest and support new forms of interdisciplinary and cross-disciplinary inquiry that are independent of old gatekeepers such as academic institutions or disciplines, certification agencies, time-to-degree measurements, etc.’
  • hybrid learning: ‘online learning should …. be connected back to multiple locations around the world and not tethered exclusively to the digital realm. ‘
  • persistence
  • innovation: ‘Online learning should be flexible, dynamic, and individualized rather than canned or standardized.
  • formative assessment
  • experimentation
  • civility
  • play

Comment

I have to admit being somewhat puzzled, not so much by the rights and principles themselves, but why it is thought necessary to codify and then publicize them.

First, would not most of these rights and principles be subscribed to already by most people that support public higher education, at least in North America, Europe and Australasia?  (I can’t speak for the Chinese or North Korean governments.)

If that’s the case (and it may be worth discussing this more), then the issue then is not the goals but the means to achieve the goals. Online learning is one, but in no way the only, means to some of these rights and principles. It is also true that while many working in or supporting public higher education would subscribe to these rights and principles, we often fall way short of implementing them, for a variety of reasons, such as lack of adequate resources or a poor choice of priorities. But that’s another discussion.

The question then comes to my mind as to why it has been necessary to spend time discussing and agreeing on principles and rights that most people in public education already accept.

One reason I suspect is a concern that developments in online learning outside formal, public education have the potential to run roughshod over these rights and principles. For instance, highly selective, campus-based, elite universities, at least until very recently, have not subscribed to some of these rights and principles, yet are now ‘discovering’ open learning through MOOCs, while still denying many of these rights to potential on-campus students.

Also, there is probably concern that MOOCs themselves are being exploited, at least by some organizations, for commercial reasons and this may result in some of these principles or rights being ignored or trampled on.

However, it could also be that some working in elite institutions have discovered God, and He is open, and so they need some commandments or a bible.

Thus having a statement of such rights and principles may be valuable, although how these rights or principles can be enforced is not at all clear to me – and what’s the use of a right if it can’t be protected?

Over to you

Do you think setting out these rights and principles is valuable?

Do you think public higher education generally subscribes to or adheres to these?

Why do you think such a statement has been made? Is it trying to say more than it does?

Don’t just tell me: join the conversation at https://twitter.com/search?q=%23learnersrights

See also: Kolowich, S. (2013)’Bill of Rights’ Seeks to Protect Students’ Interests as Online Learning Rapidly Expands Chronicle of Higher Education, January 23

 

 

When MOOCs crash and burn

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Jaschick, S. (2013) MOOC Mess, Inside Higher Education, February 4

Krause, S. (2013) Two Thoughts on the crash of the “Fundamentals of Online Education” MOOC Stevendkrause.com, February 4

Strauss, V. (2013) How online class about online learning failed miserably Washington Post, February 5

Well, it had to happen. You all probably know the story of the course on how to plan and manage online courses that wasn’t planned or managed. After two weeks, with 40,000 students online, this course from an instructor at the Georgia Institute of Technology really crashed and burned. The tool selected for group-work couldn’t handle the numbers, the faculty member was overwhelmed, so cancelled the course with barely an explanation.

Now I do feel sympathy not only with the students, but also with the instructor. I’ve made mistakes on my first online courses, but here are some questions that someone should be asking:

  1. Where is the quality control? Surely Coursera should accept some responsibility for this. They are getting paid by the institutions to host these courses. Shouldn’t they at least be asking some questions about what tools people are planning to use, and whether or not they will work with very large numbers? Are they doing due diligence before accepting and advertising their MOOCs? Apparently not. Nor did Georgia Institute of Technology. What has this done to its reputation?
  2. Are questions being asked about the qualifications or experience of the people who are offering MOOCs? Just a brief glance at this particular course suggests that the instrutor had little experience herself in planning and managing online courses. Georgia Institute of Technology is not at the top of my list of institutions with experience in online learning. But then, anyone can teach an online course about online learning, can’t they?

What really makes me angry is that badly designed MOOCs do such damage, both to their students and to the image of online learning. You just cannot go on ignoring best practice and hope to get away with it, especially with 40,000 students in the class.

Again, this is a classic example of the clash between computer scientists and educators. If you are trying out an app and it fails, no big deal, you’ve lost a bit of money – try another one. But in education you are playing with people’s hopes and dreams. Do the job properly.

Why predicting online learning developments is risky but necessary

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A probabilistic approach to prediction is wise

Before drawing up my outlook for 2013, I want to discuss the important topic of prediction in online learning, in particular how predictions are made, and what value they may have. Nate Silver’s excellent book (references are at the end of this article) looks at prediction in a number of fields: weather forecasting (excellent up to three days, useless after eight days), economic forecasting (hopeless by both media pundits and professional economists), baseball players’ performance (pretty good and improving), earthquakes (bad for major quakes, but promising for lesser quakes), poker and a number of other areas. He also has some interesting reflections on big data as well. Unfortunately though he doesn’t discuss prediction in online learning, so I’ll try and help out with this!

Factors associated with reliable predictions

Silver’s book is valuable because he sets out some of the factors associated with good prediction (or forecasting):

  1. Well understood and empirically supported theory about what drives the field under inquiry (excellent in weather forecasting and earthquakes; poor in politics and economics)
  2. Large, reliable sets of relevant data and the ability to crunch large data sets
  3. Relatively stable movement within the data (i.e. not too much ‘noise’ or randomness)
  4. Elimination of or accounting for as far as possible the unknown
  5. Above all, a probabilistic approach to prediction that takes account of uncertainty.

Factors associated with online learning

The problem for online learning is that few of these factors exist. In terms of theory, we do have some some empirically supported theories about what makes for effective online learning (e.g. Linda Harasim’s Learning Theory and Online Technologies) and some standards for best practices. However, these are often not practiced, or are ignored, in the field of online learning, and more importantly we lack good, empirically based theories of organizational decision-making in post-secondary education. This makes the application of what theory we have to understanding data and looking for the signal in the noise particularly hazardous for online learning.

The situation is even worse with regards to data. Weather forecasting data is detailed, localized and goes back over 60 years. Online learning is itself barely 20 years old (at least as we now know it), and is continually changing (as is the weather of course, but at least meteorologists know why the weather changes).

We have very little data on what is actually happening in online learning, and over-reporting in some areas (e.g. MOOCs) and under-reporting in others (for-credit programs). We are almost entirely dependent on the Sloan/Babson annual surveys for online learning enrollments and the Kenneth Green survey for IT developments on campuses, both covering just the USA. These surveys are invaluable, especially because they use a consistent methodology from year to year, enabling comparisons to be made, but they depend on the voluntary participation of selected staff within institutions, which tends to provide a bias to over-reporting online activities. In Canada, we have nothing, except a 2010 survey in Ontario which is unlikely to be repeated. So the statistical basis for reliable prediction in online learning just isn’t there.

With regard to ‘unknowns’ in online learning, they are everywhere but of course not visible until they hit you. MOOCs are a good example of something suddenly jumping out of the bush at you. But we have had other scares as well, such as for-profit universities. And some of the scares or unknowns quickly become very real in online learning, while others disappear almost as quickly as they came.

Fairy stories are perhaps a better basis for understanding online learning than scientific prediction. This is how I see MOOCs

The last factor though, a more probabilistic approach, is one we can apply to online learning. Silver makes the distinction between hedgehogs – pundits who have a strong view on everything, a ‘biased’ or strong ideological position, and who tend to make statements with a high degree of certainty, but who are frequently and routinely completely wrong- and foxes, who tend to be more cautious in their statements, are more equivocal in their predictions, but in the long haul have a better track record of accurate predictions. Foxes take a more probabilistic approach, recognizing degrees of uncertainty in their predictions (not necessarily in mathematical terms).

Timing as a factor in online learning predictions

A particular problem with prediction in online learning is the timing. The Horizon reports deal with this by having one, three and five year projections which is a more probabilistic approach, but I would argue it is more of a hedgehog than a fox because it focuses mainly on technology and not on pedagogy, and usually does not hedge its bets. Jon Baggaley, in a forthcoming analysis of the Horizon reports, also shows how unreliable their predictions have been.

In online learning, technology moves faster than people, and people move faster than organizations. So where you see changes in individuals, it may be another 10 years before that filters through to true organizational adoption. Also when does a prediction become true? Let’s take hybrid learning. Does 100 instructors moving to hybrid learning constitute a ‘trend’? However, if 100 institutions move in that direction within a year, that would be more significant. So as well as timing, the level of analysis matters too.

Why prediction in online learning is still necessary

Audrey Watters, who is my favourite blogger on online learning and educational technology, has also read Nate Silver’s book, and is aware of many of the problems I have just laid out. For these reasons, she has decided not to make any predictions for 2013. She is no doubt wiser than me, but I think it’s a pity she’s opting out. She is in a much better position than most of us to make predictions about online learning because she has a very broad overview, a full picture, of what is going on, even if the details are not always clear.

The fact is, we have to make predictions, every day in our lives – is it going to rain (so I take an umbrella), will the stock market go down (so I won’t invest $5,000), will my house still have enough equity when I need to go into an old folk’s home (yes, so I’ll go on holiday this year), will my bosses want to do MOOCs (yes, so I’d better be prepared)? And we always have to make these predictions with biases, less than perfect data, and lots of nasty unknowns lurking in the garden.

Silver’s book in fact does not argue against predictions, but doing them as well as possible. You do the best you can, and take a probabilistic approach. (If I don’t use the umbrella, and it doesn’t rain, no big deal, I’ll wait two months before reconsidering my investment, I’ll chose a budget holiday, I’ll suggest a way to do MOOCs that enhances their quality). We will all have to make some predictions, some intelligent guesses, as to what’s going to happen in online learning this year, so we can at least be prepared.

Go for it, baby

I will be making some predictions, not because I have all the data I’d like (you never do, even in meteorology). I also have my biases and prejudices. However, I do have a lot of experience in online learning, which provides at least some sort of theoretical framework for analysis, I do get to see what’s happening in about 10-15 universities and colleges a year (not enough but more than many), I do read a lot of the research literature on online learning, and I cover a huge amount of news and developments for my blog. So you decide whether or not my predictions are likely to be better than yours. At least you can make a comparison. (Silver points out that the average of multiple sources of predictions is usually more accurate than single sources of prediction, so let’s all share).

So, yes, you will get an outlook for 2013 for online learning from me. I will make some firm predictions, but I will use a one to five year horizon, and there will be caveats, and the unknowns will still jump out at you during the year – but at least you’ll have an umbrella to fend them off, and you can then blame me if it all goes wrong.

Silver, N. (2012) The Signal and the Noise: Why So Many Predictions Fail - but Some Don’t New York: The Penguin Press

Watters, A. (2013) Why I’m not making Ed-Tech predictions for 2013 Hack Education, January 1

Baggaley, J. (in press) Shifting Horizons, Distance Education

Update on the free University of the People

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University of the People Student Computer Center in Haiti

Sanchez, C. (2012) Online university for all balances big goals, expensive realities, National Public Radio, August 27 (also available as audio)

Report on the current state of the free University of the People:

Admission requirements:

  • At least 18 years of age
  • Finished high school
  • can read and write English

Fees:

  • US$35 admission fee
  • US$100 for each final exam

Programs (to date)

  •  two- and four-year degrees in business administration and computer science.

Faculty

  • volunteers (mainly retired professors)

Mode of teaching

  • use of open educational resources selected/managed by experienced professors
  • online peer-to-peer communities
  • online interaction with professors
  • online written exams (to date)
  • Internat access through UofPeople study centres (see caption of a UofP centre in Haiti), Internet cafés, and home

Partners include

  • United Nations
  • Yale University
  • New York University
  • Hewlett Packard
  • Open Courseware Consortium

No.of students to date:

  • 1,300 students from 129 countries, mostly from Nigeria, Indonesia, Haiti and the U.S.

Current full-time staff

  • 2

Accreditation

  • not yet

Funding

  • not for profit
  • mainly charitable/volunteers.
  • to contribute: click here

Main challenges

  • building a sustainable business model
  • getting accreditation
  • need for assurance that the enrolled student has done the work/sat the exam

Comment

This seems a much more desirable route than Coursera or even EdX, but funding remains the main challenge.

Student administration (e.g. student records), the need to meet accreditation requirements (including authentication of students) and IT requirements all require ongoing and sustainable funding. Volunteer faculty alone are not enough.

Ongoing financial support from national or international donor agencies or a substantial ongoing commitment from a foundation will be needed to make this very exciting initiative succeed. However, a relatively modest investment could generate huge returns.

Survey of the digital lives of professors

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Allen, I.E. and Seaman, J. (2012) Digital Faculty: Professors, Teaching and Technology 2012  Inside Higher Ed, Babson Survey Research Group and Quahog Research Group, LLC.

Kolowich, S. (2012) Digital Faculty: Professors and Technology 2012, Inside Higher Education, August 24

This is a report of a survey of 4,564 faculty members, composing a nationally representative sample spanning various types of institutions; and 591 administrators who are responsible for academic technology at their institutions. An earlier report focused on faculty views of online education. This survey focuses on how digital technology is affecting the lives of faculty in more general terms. The Kolowich article is a fairly extensive summary of the report.

The report suggests that in general, faculty are fairly positive towards many of the digital developments in academia, such as ‘flipped’ classrooms which allow for more in-class discussion, and the growth of learning analytics (although not described as such in this report). There was also general support for the move towards e-publishing and e-textbooks.

One finding that struck me is that administrators consistently over-estimate faculty engagement with digital technologies such as an LMS.

Another finding that struck me is how relatively few e-mails faculty received from students, even when teaching online courses – rarely more than 25 a day.

There’s a lot of data in the original report and it is worth reading in full.