December 16, 2017

A slightly longer video on how educational institutions should rethink their organization in an online world

The Open University of Catalonia has produced a slightly longer (6 minutes 17 seconds) YouTube video of me talking (in English) about how educational institutions should rethink their organization in an global world

Click here or the image above to view the video 

 

Short video on the impact of open content on teaching

The Open University of Catalonia has produced a short (3 minutes 45 seconds) YouTube video of me talking (in English) about how open content will change the role of instructors.

Click here or the image above to view the video 

That was 2017 in online learning

 

A workshop in St. George’s College, Windsor Castle, where Shakespeare’s first production of the Merry Wives of Windsor was performed before Queen Elisabeth 1

My experience of online learning in 2017

2017 was a very interesting year for me, if not for online learning as a whole. I have a very different interface with online learning these days from most people, more that of an observer than as a participant, which has both advantages and disadvantages, but it does give me a somewhat wider perspective, so first, here’s what I did, then second what I learned from my experience.

What I did in 2017

I had three main avenues into online learning in 2017:

  • my online open textbook, Teaching in a Digital Age. Although published in 2015, it is still going strong and has generated several activities. The English version has been downloaded over 60,000 times since it was published in April, 2015, and is now translated into French, Spanish, Portuguese, Chinese, Vietnamese and the first half into Turkish (the second half should be completed soon), with further translations into Farsi, Arabic, Hebrew and Japanese under way, all by volunteer translators. The book continues to result in keynotes and workshops. This year I gave ‘physical’ keynotes in Barcelona, Toronto, Halifax, Pennsylvania, Windsor Castle (UK), and a webinar to South Australia. I also did several Contact North webinars on topics from the book. These activities allowed me to interact directly with instructors and course designers engaged in online learning;
  • Contact North’s Pockets of Innovation gave me the privilege of personally interviewing instructors doing innovative teaching using learning technologies in universities and colleges in British Columbia, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland. In all I interviewed 23 instructors in 16 different institutions. More importantly I could see exactly what they were doing in context. However, this was still a small proportion of the more than 180 cases reported to date by Contact North;
  • leading the research team for the national survey of online and distance learning in Canadian post-secondary institutions allowed me to get the ‘big picture’ of online developments in Canadian universities and colleges. Also having to raise the funding for this project ($165,000 in total) brought me into contact with  government agencies engaged with online learning (eCampuses mainly), but also national organisations such as CICAN and Universities Canada, and commercial sponsors such as Pearson and D2L, giving me yet another perspective on agencies engaged with online learning.

Using a mobile phone and QR tags for a video of the anatomy of a dog’s heart: Sue Dawson UPEI

So what did I learn from all this in 2017?

A big leap forward for online learning in Canada in 2017

Complacency is dangerous, but Canada did pretty well in online learning in 2017:

  • most universities and colleges in Canada do at least some fully online and distance courses, enabling wider access in almost every province and territory;
  • enrolments in fully online learning or distance courses are increasing at a rate of 10%-15% per annum (although with considerable provincial variation);
  • probably about 15% of all post-secondary teaching in Canada is now fully online;
  • more and more instructors are integrating online learning into their classroom or campus-based teaching;
  • most Canadian post-secondary institutions see online learning as critically important for their future; 
  • a good deal of innovation in teaching is going on at the individual instructor level;
  • a few provincial governments are solidly supporting online learning and their policies are directly resulting in more digital learning.

Innovation ain’t what you think it is

Innovation in teaching is much more than just using advanced technologies for the first time – and sometimes much less. I was struck in particular about several things from the Pockets of Innovation interviews:

  • most instructors are using new technology (or at least technology new to them) to help with a particular teaching problem or challenge, whether it’s because students don’t come to lectures because of bad weather, or because there are not enough models or samples for every student in the class to spend enough time with, or because students are dropping out of a program because the courses are not properly sequenced or coherent. Technology is best used when it helps solve an actual teaching problem;
  • often though the technology is not enough on its own; it has to be combined with an appropriate change in teaching method or policy that the technology supports or enhances;
  • successful innovation is happening mainly from the bottom up; this is because individual instructors are in the best position to judge the learning context, the learning needs, and which of the zillion new apps and technologies available is the one most likely to fit the situation;
  • the corollary is that institutional or government policies can encourage innovation but cannot predict what it will be: innovation strategy should focus on encouraging risk-taking and rewarding instructors who innovate successfully (i.e. by getting better learning outcomes) rather than privileging particular technologies or even teaching approaches (such as competency-based or experiential learning, for instance, no matter how worthy they are in their own right);
  • most successful teaching innovations are based on easily available and somewhat familiar technologies, such as mobile phones and web conferencing, rather than on ‘state-of-the art’ technologies such as virtual reality or AI;
  • government policy and funding (or lack of it) does make a difference; money talks as can be seen by the impact of government funding for online course development in Ontario and for open educational resources and open text books in British Columbia;
  • few institutions or even provincial governments have a meaningful strategy for supporting innovation in teaching, especially for diffusing innovation throughout an institution or system; as a result innovative teaching still remains in pockets rather than transforming institutions or systems.

There’s a long way to go with open educational resources

OER continue to be a hard sell for most Canadian instructors, despite strong commitment from at least two governments of large provinces. This was evident from both the Pockets of Innovation and the national survey.

This is a topic on its own, but having talked to instructors and seen how they think about teaching, here are my two cents’ worth of thoughts on why OER continue to develop much more slowly than they should:

  • when OER are being promoted, it often comes across as a cult or an ideology rather than a solution to an instructor’s teaching problem. Show instructors how OER can save them time or money. Show them how OER can best be integrated into teaching specific subjects or topics and show the teaching benefits over using commercial products (unfortunately most instructors care less about saving money for students than making their own lives easier – strange that, isn’t it?);
  • the main advantage of expensive commercial textbooks is all the supplementary materials they come with that make life easier for an instructor and students, such as worked examples or solutions, test questions and answers, and automated marking; just publishing an open textbook without linking it to supporting OER doesn’t cut it, but at the moment OER and open textbooks are often developed independently – they need to be better integrated;
  • stop thinking of OER as something different from everything else on the Internet; all open content has value, whether it is specifically designed for educational purposes or not; this means coming up with course design models that exploit open content for the purpose of developing 21st century skills such as knowledge management, analysis of source reliability, etc.
  • at the same time, if an object is meant to be educational, design it better – too many OER are poorly designed in media terms and are not clearly linked to specific learning outcomes; this means scaling up OER production so that it is more easily shareable. Instead of funding individual instructors to create subject-specific OER,  bring all the statistics instructors together, for instance, with instructional designers and media producers, first to check what’s already available and what its limitations are, then to produce better, high quality OER for statistics that everyone can use.
  • try to get experienced faculty who are nearing the end of their careers to write an open textbook as a legacy project, pulling together all their knowledge and experience over their whole career; this is likely to result in innovative, ‘breakthrough’ open textbooks rather than just providing an open version of existing textbooks, and may lead more importantly to revised and more appropriate curricula.

Instructor training in teaching remains a huge problem

One of the findings from my Pocket of Innovation interviews was that less than half the instructors based their innovation on a theory of learning or a change of teaching method to produce different outcomes, such as skills development. Without a grounding in pedagogy and a knowledge of the research into how people learn, it is impossible for most instructors to see the real potential of digital technology for improving their teaching. We still rely too much on instructional designers backstopping faculty who don’t know how to teach effectively.

Is the instructional design support model scalable for blended learning?

Even when fully online learning is only 15% of all teaching, it has been difficult to provide adequate instructional design support. When 80-90% of instructors have the potential to integrate technology into their classroom teaching the current model of faculty support will not be feasible.

One solution to this is to provide instructors with ‘on-demand’ online resources when they need them. For instance:

However useful though such on-demand tools may be, they do not replace the need for some basic grounding in pedagogical principles, which is now absolutely essential if technology is to be used well in teaching.

What next?

Well, looking into 2018 is another blog post, but of one thing I am certain: I won’t be working as hard next year as I did in 2017.

I really enjoyed everything I did, but I cannot go on doing the long-distance travel, which exhausts me.

So I wish you all a great holiday season, so that you can come back refreshed for another interesting year in what surely is one of the most exciting and satisfying areas to be working in these days.

What inter-provincial differences tell us about government policy on online learning

I have just completed two sub-reports on the 2017 national survey of online learning in Canadian post-secondary institutions. The first was on the responses from Ontario institutions, and the second on responses from institutions in British Columbia (also to be available shortly on the survey web site). 

When the results from these two surveys, together with the response from Quebec institutions in the main report, are analysed, some interesting inter-provincial differences emerge, indicating the impact of different government policies towards online learning.  

Response rates

Responses to the survey varied considerably from province to province, although there was a response from at least one institution in every province or territory except Nunavut.


Table 1: Response rates by province

Responses were particularly high from Ontario, with 39 out of 46 (86%) institutions responding. On the other hand, institutions in Québec had a lower response rate on average. The response rate for Québec universities was slightly lower than the national average (two thirds responded compared with three-quarters nationally) but there was a much lower response from the equivalent of colleges in the Québec system, the CEGEPs (29 out of 50 – 58%). 

Institutions offering distance education courses

Distance education includes all forms of delivery to students off-campus, not just online. Of the 140 institutions responding to the questionnaire, 116 (83%) said they offered distance education courses, and 19 (13%) did not. In all provinces and territories except Nunavut, there was at least one institution offering distance education programs. Institutions responding that they did not offer distance education programs were smaller in size, with fewer than 7,500 students.

Of the 19 institutions who replied that they do not offer distance education, 16 were CEGEPs. This is not surprising in that there is a central distance education program for CEGEPs, Cégep à distance. Nevertheless, in addition to the Cégep à distance program, 12 of the CEGEPs surveyed also offered their own distance education courses. The lower response rate for CEGEPs is probably because a larger proportion do not offer distance or online courses compared with the rest of Canada.

On the other hand almost all responding institutions in Ontario and British Columbia offer online courses, as well as all ten responding universities in Québec (even though Université Téluq is a specialist fully distance university in Québec).

Varying rates of growth

The most striking differences between the three provinces were in terms of the rate in which online course enrolments are growing. Table 2 provides a comparison of rates of growth in online enrolments.

Table 2: Differences in annual online course enrolment growth rates, 2011-2015

It can be seen that for those institutions that provided data, online course enrolments grew across the country by an average of 13% per annum in universities and 15% per annum in colleges, between 2011-2015.

The growth rate though was much greater in Ontario (enrolments actually doubled in the college sector over the five years) and considerably less in British Columbia than the national average (especially low growth in the BC college sector).

However, in Québec, online enrolments in the CEGEP sector actually went down by 3% overall between 2011 and 2015. The cause for this was a sharp drop in course enrolments at Cégep à distance during this period (see Table 4 below), although the change was volatile, Cégep à distance enrolments increasing in 2012 before declining in the remaining three years. More importantly, perhaps, though is the steady increase in online enrolments from the regular CEGEPs, which increased seven-fold over the five years, although they still constitute just a quarter of all the CEGEP enrolments.

Table 3: Online course enrolments, CEGEPs, 2011-2015

Nevertheless it appears that there are major changes taking place in the CEGEP sector, which raises questions about not only institutional but also provincial goals and strategies in this sector.

However all the results regarding online course enrolments need to be viewed with caution. We were able to get online course enrolment data from only about a half of the institutions across the country, and some key institutions offering online learning did not or were unable to provide the data.

Also growth rates are heavily influenced by market maturity. It is difficult to grow if you have reached capacity. We are not able to tell from the overall course enrolment data exactly how many overall course enrolments there are in each province, so we don’t know if the slower rate of growth in BC is because it is reaching capacity quicker than the rest of the system because it started earlier and from a larger enrolment base. We are aiming to get better data in subsequent surveys.

Nevertheless because institutions who did provide data were able to provide consistent data internally for online enrolments between 2011 and 2015, the results should be considered reasonably reliable, although more and better data are needed in future years.

Use of technology

There were also differences between the three provinces in their use of technology.

Institutions in all provinces used learning management systems.

However, institutions in Québec and British Columbia were more likely also to use web conferencing and Ontario less likely than the national average. On the other hand institutions in Québec made greater use of recorded video than institutions in other provinces.

Both BC and Ontario institutions were more likely to use social media and Québec less than the national average.

Both BC and Ontario used OER more and Québec considerably less than the national average, and the use of open textbooks was higher in BC than elsewhere.

Benefits and challenges

Ontario institutions were more likely to see online learning as helping with a shortage of physical teaching spaces, and also this applied to institutions in British Columbia.

Institutions in British Columbia in particular complained of  lack of training for instructors in teaching online.

Lastly, Québec institutions were much more likely to report lack of provincial government support for online learning as a barrier, and institutions in Ontario and to a lesser extent in British Columbia were much less likely to report this.

Varying provincial policies

These results need to be set in the context of different provincial policies for online learning.

British Columbia was first to develop a provincial strategy for online learning. In 2003 it created BCcampus, a province wide organization that works with the post-secondary institutions. BCcampus offered a range of services, including shared services such as province-wide software licensing, a community of practice for those working in online learning, and significantly, funding opportunities for the institutions to develop online courses. This led to a growth of online courses up to about 2011, when there was a change of strategy and the resources for online learning were re-allocated to support open educational resources and open textbooks.

In Alberta, eCampus Alberta had a somewhat similar role to BCcampus, providing a portal for online courses, but was funded mainly through contributions from the provincial post-secondary institutions, and when there were severe budget cuts due to the sudden drop in oil prices in 2014, funding stopped and it closed in 2016. However Campus Manitoba is still active.

The big change though came in Ontario. First in 2013 the provincial government allocated funds to the Council of Ontario Universities to develop online courses and a portal for all the post-secondary online courses, then in 2015 the provincial government created eCampus Ontario, with funds to allocate to institutions for the development of online courses and programs and open educational resources, as well as a research and development fund.

However, Québec, the second largest province in Canada, has no equivalent service. Instead it has two fully distance institutions, Téluq in the university sector, and Cégep à distance in the college sector.

Conclusions

While it is necessary to hedge these conclusions with concerns about the quality of the data, there does seem to be strong evidence that the growth of online learning is driven as much if not more by government policies and strategies as by institutional initiative. Basically, money talks. The recent rapid growth in online enrolments in Ontario coincide with the Ontario government’s funding of eCampus Ontario, whereas in British Columbia, the initial burst of online course development in the early 2000s has slowed as the funding for online course development has been switched to open textbooks and OER.

Québec on the other hand is (as usual) more complex and interesting. The regular universities appear to be moving into online learning at about the same pace as the rest of the country, but if anything the college sector is going backwards in terms of enrolments, mainly due to the dramatic drop in enrolments in Cégep à distance in the last two or three years. However there are signs that some of the regular CEGEPs are moving to fill this gap. 

I am reluctant to comment on the CEGEP sector as it is very different and I live very far away. CEGEPs range from large urban colleges, to small regional colleges, and many place a heavy emphasis on engagement with their local community. However, the Québec Minstière de l’Education et de l’Enseignement supérieur is faced with a challenge here. How important is online learning to its college sector? If it is important, what needs to be done to strengthen it? Put more money into Cégep à distance to strengthen its online capacity, or encourage the other CEGEPs to move into space – or both? 

In the meantime, what about British Columbia? Is it reaching capacity in its fully online enrolments or is it now falling behind the rest of the country? In this context, are open textbooks the best place to put its resources? 

Lastly, the results showing greater use of OER in British Columbia and Ontario and open textbooks in British Columbia raises the question about what Québec’s strategy should be for OER. Given that French is a minority language and therefore there is likely to be a shortage of francophone OER, should Québec try to be an international leader in the development of francophone open educational resources or is this not where Québec’s focus in online learning needs to be? Are there greater priorities?

These are all questions that more and better data could help answer – although more data may raise even more questions!

I’d be really interested in your views on some of the questions I’ve raised.

 

La version française de l’enquête nationale sur la formation à distance et l’apprentissage en ligne est maintenant disponible

Je suis très heureux d’annoncer que la version française du rapport public peut maintenant être téléchargée à l’adresse https://formationenlignecanada.ca/.

Je tiens à remercier Éric Martel, de l’Université Laval, Denis Mayer, l’un des membres de l’équipe de recherche et la traductrice Carole Freynet-Gagné pour tout leur travail. Ce n’était pas une tâche facile, puisqu’il fallait traduire à la fois les tableaux, les graphiques et le texte.

Cette version est une traduction du rapport public principal, et non un rapport distinct sur les établissements francophones. Le rapport public met tout de même en évidence des différences importantes entre les établissements francophones, notamment les cégeps, et les autres établissements postsecondaires canadiens.

Inscription

Vous devez vous inscrire pour télécharger l’un ou l’autre des rapports. Lorsque vous cliquez sur le bouton de téléchargement, vous verrez la case « Enregistrer » en bleu, dans le bas de l’écran. Cliquez sur cette case pour vous inscrire.

Vous devez vous inscrire une seule fois. Une fois que vous êtes inscrit, vous pouvez utiliser votre nom d’utilisateur et votre mot de passe pour télécharger n’importe quel rapport autant de fois que vous le voulez. Le processus d’inscription est le seul moyen dont nous disposons pour savoir qui consulte les rapports.

J’annoncerai sous peu, dans un autre billet de blogue, la publication d’un rapport distinct sur les établissements de l’Ontario.