November 18, 2017

What I learned from the ICDE World Conference on Online Learning

The conference

I’ve just got back from Toronto where last week I was one of more than 1,400 participants from 95 countries in the International Council for Distance Education’s world conference on online and distance education, with the theme ‘Teaching in a Digital Age – Rethinking Teaching and Learning.’

What did I do at the conference?

This conference was a bit different for me as I was heavily engaged in a number of different activities, including:

As a result, I met lots of people from all over the world, as well as from Canada and the U.S.A. (good), but unfortunately I was able to attend only a few of the other sessions (bad).

This was a pity, as there were over 150 sessions with more than 500 presenters, with some key one hour sessions with speakers such as Stephen Downes, Phil Hill, Stephen Murgatroyd, Richard Katz, Simon Nelson of FutureLearn, and many panel sessions. Therefore what I observed was just a small fraction of what was going on, but here, for the record, is what I took away from the conference.

The future is scary

The conference did nothing to allay my concerns about the future of post-secondary education. It is clear that post-secondary education will eventually be targeted on a significant scale by global, highly commercial, digital Internet companies, such as Amazon, Alibaba, and Facebook, and by technologies such as big data, massive online courses, and artificial intelligence. (This was particularly clear from the presentations by Richard Katz, and by Simon Nelson, the CEO of FutureLearn).

The only thing that is holding them back at the moment are successful business models for mass higher education, but it is only a matter of time before these start to emerge. These business models are likely to include partnerships with or the eventual acquisition of existing ‘branded’ universities and colleges.

There is no doubt in my mind that the elite institutions such as Oxford and Harvard will survive by offering a completely different, campus-based experience for those rich enough to afford it, and/or through commercial partnerships, but the impact of the digital commercialisation of higher education will probably drive into the ground many less prestigious private and public universities and especially two year colleges.

Smaller, independent but less prestigious private universities and colleges are surprisingly perhaps most at risk from global digital companies. Adnan Quayyum in his review of distance education internationally reported for instance that in Latin America it is the children from poorer families who go to the private universities, while children from more wealthy families tend to go to the public institutions, because their admission standards are higher. Students from poorer families will rush to lower-priced global digital companies, particularly if their degrees or diplomas are internationally recognised.

In a world where billions do not have a chance of post-secondary education, why would the dominance of global digital institutions be a bad thing? There is clearly a huge gap that large, commercial companies could fill. The issue though is whether such commercial ventures will be able to develop the knowledge and skills needed in a digital age. Ironically, by focusing on the immediate demands of employers, they may not produce the skills and knowledge that students will need into the future – because new work and new needs will emerge.

There is also the issue of cultural imperialism. The most likely countries to develop such global commercial enterprises will be China, India and the United States. It will be their visions of what constitutes higher education that are likely to prevail.

The other danger is more technological. The use of big data and AI may help reduce costs, but will they focus on particular types of learning and students? Will such technologies be focused on learning that is more easily or more cost-effectively automated – while ignoring or driving out more expensive and more ‘human’ forms of learning? Indeed, will we know whether we are interacting with a teacher or a machine? Will the use of analytics screen out students with a higher risk of failure, rather than giving them a chance? 

….but there is hope, too

At the same time, I heard two more hopeful messages at the conference. The first came from Richard Katz, who pointed out that the future is not inevitable; institutions can create their own future. Becoming experts in digital learning as distinct from digital delivery provides a possible competitive advantage for public institutions but that means paying much more attention to effective teaching than at present. Public universities and colleges will certainly have to be more nimble and move faster than at present in changing their teaching methods if they are to survive. 

The second message is that the globalisation and digital massification of higher education is just one, relatively small, part of a much wider problem, and that is the impact on competition, freedom of choice, national and regional cultures, and privacy issues resulting from global, hegemonic digital businesses. In order to protect their citizens against financial exploitation, an increasing loss of choice in the marketplace, loss of national or regional cultures, and above all the loss of jobs and tax revenues, governments will need to start regulating these global companies more rigorously and more effectively, probably through international inter-governmental agreements. The European Union has already started down this road.

It will be important to ensure that such regulation also includes the protection of home-grown public education systems, both k-12 and post-secondary, against the commercialisation and globalization of education. However, these larger macro issues were beyond the scope of the conference but will need to be addressed if public post-secondary education is to survive.

Although this was the most overwhelming concern I had coming out of the conference, there were several other small nuggets that were more positive.

Is indigenous online learning an oxymoron?

The reason I ask if online learning for indigenous people is an oxymoron is because I am not convinced that indigenous ways of learning (or pedagogy), heavily based on oral and inter-personal communication embedded in a strong ‘local’ culture, are compatible with online learning, or at least the standardised online learning design models that currently predominate.

Put another way, what indigenous models of online learning would be needed to reflect indigenous pedagogy and cultures? Or is online learning just not compatible with indigenous pedagogies?

These were questions I had before attending the conference. Thus one of the most interesting sessions I attended involved speakers from four different organisations offering or researching online education for indigenous people.

The first was a presentation by Jennifer Wemigwans of York University about a Canadian indigenous web site, fourdirectionsteachings.com, which may be considered a digital [knowledge] bundle because it is a collection of teachings by respected Elders and traditional teachers who share indigenous knowledge.

Corinne Finnie discussed a needs assessment framework for enabling rural and indigenous communities in Alberta to respond to economic diversification and community development, using synchronous, multi-site delivery models.

Lyn Petersen discussed a set of online tools designed to provide effective transitions into postgraduate study for Indigenous (Māori and Pacific) health professional students entering the University of Auckland from diverse workplaces and regions across New Zealand. The tools aim to build culturally responsive transition practices and pedagogies, mediated through technology.

Aline Germain-Rutherford of the University of Ottawa discussed a multi-institutional project, Language Integration through e-Portfolio (LITE): A plurilingual e-learning approach combining western and indigenous perspectives.

If I add the two Pockets of Innovation I did involving a Mi’kmaw MOOC and a course on aboriginal literature, it can be seen that there is a growing if uncoordinated interest in online learning for aboriginal and indigenous peoples. Maybe it’s time to set up an online community of practice on this topic, so experience can be shared. However, I did come away believing that it may be possible to develop online learning in ways that are compatible with indigenous culture.

FourDirectionsTeachings

Printed books are still popular

Maxim Jean-Louis (the President of Contact North) and I had a disagreement before the conference. He thought it would be a good idea to print out lots of copies of my open, online textbook for the conference and get me to sign copies of the book for participants. Since the book is 500 pages+ of A4 size, I though this was a dumb idea. Who would want to carry a book weighing 2 lbs or more on a plane half way around the world when they could download it at home for free?

Well, as always, Maxim was right and I was wrong. I signed over 600 copies of the book at the conference. However, this enabled me to meet and talk briefly with many people that  would otherwise have been impossible in such a large conference, where one tends to drift towards those you already knew before the conference. So thank you, Maxim. It’s nice to know my book has made it all the way to Papua New Guinea! And many people clearly like to have a printed copy as well as online access.

An excellent conference

Although I am a research associate at Contact North and hence might be expected to sing hurrahs for the conference organisation, I must doff my hat to Maxim and his colleagues who put on one of the best large conferences I have ever attended.

Everything worked like clockwork: all sessions started and ended on time and more importantly almost all the speakers turned up, a great deal of care had been made to put together several presentations within each session that had a common theme, the main one-hour presentations were of high quality, and the mix of people at the conference was exhilarating.

And I’m getting to like Toronto as I get to know it better.

Results from the Canadian survey of online learning now available

Bates, T. (ed.) (2017) Tracking Online and Distance Education in Canadian Universities and Colleges: 2017 Vancouver BC: The National Survey of Online and Distance Education in Canadian Post-Secondary Education.

The anglophone version of the public report, as well as the full technical report, is now available for free downloading (Click on the title above or onlinelearningsurveycanada.ca – you will be asked for your e-mail address and a password).

The francophone version of the public report will be available on October 27 from https://formationenlignecanada.ca

Key findings of the report are:

  • Canada is a ‘mature’ online learning market: almost all Canadian colleges and universities now offer online courses and many have been doing so for 15 years or more;
  • there is at least one institution in every province that offers online courses or programs;
  • online enrolments have expanded at a rate of 10%-15% per annum over the last five years;
  • online learning now constitutes between 12%-16% of all post-secondary teaching for credit;
  • online learning courses can be found in almost all subject areas;
  • online learning is providing students with increased access and greater flexibility;
  • two-thirds of Canadian post-secondary institutions see online learning as very or extremely important for their future plans

  • most institutions have or are developing a strategy or plan for online learning
  • LMSs are used in almost every institution, but no particular brand dominates the Canadian market
  • a wide range technologies are being used with or alongside the LMS,the most predominant (over half the institutions) being online conferencing/webinar technologies, video-streaming and print;
  • OER are used in just under half of all institutions but moderately and open textbooks in less than 20%
  • there was no or little use reported of learning analytics, AI applications or competency-based learning, although tracking such use is difficult, as they are instructor- rather than institution-driven
  • hybrid learning (defined as a reduction in classroom time replaced by online learning activities) is widespread in terms of institutions, but low in use in most institutions (less than 10% of classes), although again this is not easily tracked; however, it was reported to lead to innovative teaching;
  • MOOCs were delivered in less than 20% of institutions in the 12 months prior to the survey, and one third reported they did not intend to offer MOOCs in the future
  • the main benefits of online learning were seen as:
    • increased access/flexibility
    • increased enrolments
    • more innovative teaching;
  • the main barriers were seen as:
    • lack of resources (particularly learning technology support staff)
    • faculty resistance
    • lack of government support (reported most in Québec and least in Ontario);
  • there were difficulties in obtaining reliable online course enrolment data: most institutions are not systematically tracking this and there are variations between provinces;
  • the report ends by recommending a standard system for reporting on digital learning.

Implications

The report deliberately does not draw out any implications or make any value judgements. Readers should draw their own conclusions. However here are my personal thoughts on the results, and these do not necessarily reflect those of the rest of the team:

  • smaller institutions (below 2,000 students) found lack of resources particularly difficult and were less likely to offer online courses: what could be done to provide better support for such institutions that want to offer more online teaching?
  • government support to institutions for online learning varied widely from province to province, and this showed in the figures for enrolment and for innovative teaching: some provinces may need to reconsider their policies and support for online learning or they will fall further behind other provinces in online provision for students
  • many institutions are in the process of developing strategies or plans for online learning: what worked and what did not work in those institutions that already have plans in place that could help inform those institutions now still developing plans in this area?

Next steps

This report would not have been possible without the support of many different organizations which are listed in the report itself. In particular, though, we are indebted to the staff in all the institutions who responded to the survey.

This is the first national snapshot of online and distance learning for both colleges and universities in Canada but its value will be much enhanced by a more longitudinal set of studies. The research team is working with potential sponsors to establish a stronger organizational structure, more secure long-term funding, and a more representative steering committee for the survey. I will be reporting back as these developments evolve.

In the meantime, thanks to everyone who helped make this report a reality.

Will I see you at the ICDE World Conference on Online Learning this week?

The conference

ICDE’s world conference lands at the Sheraton Hotel in Toronto this week.

I am very much looking forward to the coming week in Toronto. I am not usually a great fan of very large conferences, but this one seems to be somewhat different, with a huge number of smaller, interactive sessions and few if any large keynotes given by old white men (yes, people like me) with lots of ‘telling’ and not much discussion.

Nevertheless, this old white man is pretty busy at this conference. In all, I have four formal sessions, as well as several informal functions.

The national survey of online and distance education in Canadian post-secondary education

What: We will be launching the report on the national survey, briefly presenting the results, then discussing the implications. This is the first pan-Canadian survey of online learning of all public post-secondary institutions in Canada, universities AND colleges.

When: Tuesday, October 17, 4.00 pm, Osgoode West Room.

For more information on the survey: Go to: https://onlinelearningsurveycanada.ca/ to download the report; see also: Responses to the Canadian survey of online and distance learning.

Three sessions on my book: Teaching in a Digital Age

What: I am doing three seminar-type sessions on my open, online textbook, Teaching in a Digital Age, under the heading of Guidelines for Designing Teaching and Learning. If you wish to attend you are advised to read first the recommended chapters from the book (click on time and place links below for the recommended readings) if you have not already done so, as this will be more a discussion of the issues than formal presentations.

When:

Monday, October 16, 3.00 – 4.00 pm, City Hall Room

Presentation 1:

Building an Effective Learning Environment – How to Enable More Flexible Models of Learning Design to be Created and Applied

Presentation 2:

Making the Choice – How to Choose between Online, Blended or Campus-Based Delivery for Effective Learning 

Wednesday, October 18, 11:45 am – 12:45 pm, Maple Room

Presentation 1:

Choosing Media – How They Differ and How to Make the Best Choices for My Teaching 

Presentation 2:

How Open Education Will Revolutionize Higher Education: The Impact of Open Research, Open Textbooks, OERs and Open Data on Course Design and Delivery 

Thursday, October 19, 11.00 am – 12 noon, City Hall Room

Presentation 1:

Ensuring Quality – How to Design and Deliver Quality Courses in a Supportive Learning Environment

Presentation 2:

General discussion of the design issues raised in the book.

Nine steps to quality teaching

Networking

Perhaps the most important part of any conference like this is networking. If you want to connect, try texting me at 604-418-7484. It will be great to meet in person any of my blog or book readers!

Try to make it a coffee or lunch break, though, as I want to go to many of the other sessions. 

Hope to see you at the conference!

The day Spain lost Catalonia

People waiting to vote on the independence referendum in Barcelona

I’m in Barcelona for a conference on innovation in teaching in higher education, organized by the Open University of Catalonia (UOC). As I worked at UOC for a while between 2003-2009, I have many good friends here.

On Sunday, I went with friends, whose 20 year old student daughter was a volunteer, to visit the local voting station for the referendum. When we got there, we found the crowd above. People were waiting for two to three hours in order to vote, in a referendum that the Spanish federal government had ruled was illegal.

Although there was no violence at this polling station in the San Gervasi district, you will all have seen the appalling scenes of voters such as these being beaten and attacked by the Spanish federal police, the Guardia Civil. Police broke into schools and community centres to snatch the ballot boxes, cut the provincial and municipal government Internet connections, and beat voters and community members who were trying to protect the ballot boxes from seizure by the Spanish government.

Before yesterday, I had mixed feelings about the Catalan independence referendum. I want to see a broader Europe with fewer nationalistic boundaries. I am strongly opposed to Brexit, and I want Québec to be a unique part of Canada.

But Spain is different. For many centuries the Spanish state based in Madrid has been an imperialistic power in Catalonia. Until the late 1880s, the Spanish government ran Catalonia as a colony of Spain, with a governor appointed from Madrid and a large Spanish garrison in the Ciutadella to keep the Catalans in line. The Catalans in the Spanish Civil War were republicans, who fought Franco to the death and as a result were punished for it. Since the end of the Franco regime, Catalonia has pushed increasingly for more autonomy, and by and large has been denied it. The Basques have more autonomy than Catalonia, yet Catalonia is the most prosperous part of Spain and contributes more to Federal revenues than it receives.

So the referendum was about much more than local nationalism. Many behind the independence movement want Catalonia to be a republic, and this is the real fear of the government in Madrid. It should be remembered that as recently as 1981, a part of the Spanish army attempted a coup d’état to overthrow the democratically elected government and replace it with a monarchical dictatorship. It is not insignificant that the current Spanish government recently placed one of the ringleaders of the coup d’état as the new chief of police of the Catalan police force.

The Spanish federal government has been unbelievably stupid in the way it has tried to stop this referendum. Because Catalonia (especially Barcelona and the surrounding region) has been so prosperous, it has attracted ‘domestic’ immigrants from all over Spain who do not want Catalonian independence. Had a proper, fully democratic referendum been held, it is highly probable that the majority would have voted ‘no’ to independence. That might still happen.

But by denying everyone in Catalonia the right to express their views on this issue, and by using unjustified violence to suppress voting, the Spanish government has alienated a much larger swathe of ordinary Catalans who previously were at best lukewarm and more likely hostile to the independence movement.

What has impressed me most has been the non-violent but quietly determined way hundreds of thousands of Catalans have turned out to the voting stations to defend their rights as citizens to express their views through the ballot box, whether or not they support independence. This is the closest to a non-violent revolution you will see in what is supposed to be a democratic European country.

However, what Spain now has is a major constitutional crisis. There are wild calls from Catalan politicians for a unilateral declaration of independence. The only way out of this is to allow a free and properly monitored referendum overseen by European Union officials within the next sixth months and a commitment by the Spanish federal government to abide by the decision of the Catalan voters. Catalans deserve no less for their fortitude and civility in the face of totally unjustified state violence.

In the meantime, it is going to be difficult here. I had tickets for a Barcelona soccer match on Sunday, but it was played behind closed doors because of concerns about security and a protest by the club about the violence over the referendum. There will be a general strike tomorrow which means the conference I am attending will probably be cancelled, or, like the football match, will be a ‘closed’ event, involving only the speakers and those with internet access. I may have problems getting back to Canada on Wednesday if air transport has not recovered from a shutdown on Tuesday.

But despite all the troubles, there are worse places in the world to be stranded than Barcelona. Yes, I do love the place.

Only in Barcelona will you get a meal served to look like a Joan Miro painting: my anchovy ‘starter’ at the Nectari restaurant, Carrer Valencia.

Responses to the Canadian survey of online and distance learning

Hi, everyone, and welcome back. I hope you all had a great summer. As many readers will know, I am leading a team conducting a survey of online and distance learning in Canadian public post-secondary educational institutions. You can get more general information about the survey from earlier posts:

During the summer the survey team has been extremely busy. We have now completed the collection of data and have started on the analysis and report writing.

Thanks to support from Contact North, we are building a web site for the survey which will contain news about the survey, access to the reports, and opportunities to discuss the results and their implications. However this won’t be ready for a couple of weeks, so I wanted to provide an update on where we are at the moment, especially as I know some of you have been engaged in collecting data for the survey (many thanks!). 

Building a database of institutions

As this is the first year for the survey the focus is exclusively on provincially funded and accredited post-secondary educational institutions, which still represent by far the majority of post-secondary institutions and students in Canada.

One challenge the survey faced was the lack of a commonly used, publicly accessible database of all Canadian public post-secondary educational institutions. We worked our way through the membership listings of Universities Canada, Colleges and Institutes Canada (CICAN), Maclean’s EduHub, and provincial government web sites. From Statistics Canada we could find only aggregate data on student enrolments broken down by province and by part-time or full time students, but not data for individual institutions. 

We ended up with a list of 203 institutions, once we had eliminated duplications, incorporated affiliated colleges and universities with the main institution awarding the qualification, and removed institutions not funded by provincial governments. We also identified institutions by language (anglophone or francophone) and their total student headcount (full-time and part-time), almost entirely from information publicly available through provincial government web sites, although not all provinces provide this information. We then had to identify the appropriate contact person in each institution (usually Provosts or VPs Education).

This process resulted in 

  • 72 universities (35%),
  • 81 colleges outside Québec (40%), and
  • 50 CEGEPs/colleges within Québec (25%).

Of the 203 institutions, 70 (34%) were either francophone institutions or were bi-lingual institutions with a separate francophone program. 

One thing that became clear even at this stage is that there is no consistency between provinces and Statistics Canada on how data about students is collected or reported. Several different measures are used: student headcount (full time, or full time and part-time); student course enrolments; student FTEs (full-time equivalents); and student program enrolments, with variations within each of these broad categories. Also some data include non-credit, continuing education students as well as students taking courses for credit. All this variation in student statistics makes inter-provincial comparisons very difficult. In the end, for the database of all institutions, we used primarily official provincial student headcounts, the measure most common across all provinces.

Statistics Canada’s most recent figures for Canadian post-secondary student enrolments are for the fall of the 2014/2015 academic year (in our survey, we are looking at fall 2016 enrolments). Statistics Canada’s enrolment numbers are based on program counts and not student counts. If a student is enrolled in more than one program as of the snapshot date, then all of their programs are included in the count.

Table 1: Comparison of StatCan student enrolment numbers, and student headcount totals from institutions in the survey population base

Without knowing more about the basis on which Statistics Canada built its data, we cannot explain the difference between the two populations sets, but the differences are relatively small, except for CEGEPs. We are confident we have included all the CEGEP institutions but we probably do not have all enrolled students counted, just those for which the Québec provincial government provides funding, from which we derived the data. Nevertheless, if we take Statistics Canada data as the comparator, our population base appears to represent a very large proportion (93%) of students studying for institutional credit at Canadian public post-secondary institutions.

We will be providing on the survey web site a list of all the institutions we included in the population database.

Response rates

The questionnaire itself was online and was accessed using a link unique for each participant institution. The final cut-off date for the full questionnaire was June 30, 2017. At this point, for those institutions that had not responded, an invitation was sent to complete a shorter questionnaire that excluded questions on student enrolments.

Table 2: Response rate by type of institution

It can be seen that 128 institutions (63%) completed the full questionnaire, and 140 (69%) completed either the full or the shorter version of the questionnaire. The response rate was lower for small institutions (59% overall for institutions with less than 2,000  students, compared with 79% for institutions with more than 10,000 students). The responding institutions were spread proportionately across all provinces and nearly all territories.

If we look at the response rate by the number of student enrolments, Table 3 below indicates that the survey covered institutions with 78% of the overall Canadian student population in public post-secondary education.

Table 3: Student headcounts for institutions responding compared to overall student headcounts.

Conclusion

It should be remembered that this was a voluntary survey with no formal government requirement to complete. Our target was a 75% response rate, which we have achieved in terms of the number of students covered by the survey, although the number of institutions covered fell a little short of the target at 69%. Nevertheless we think we have a large enough response rate to make valid and reliable statements about the state of online and distance learning in Canadian post-secondary education.

This would not have been possible without first of all a huge effort by the institutions to provide the data, and secondly a great deal of support from the various professional associations such as CICAN, Universities Canada, the eCampuses in Ontario, Manitoba, Alberta and British Columbia, Contact North, REFAD, and others too numerous to describe in a short blog post.

Next steps

We are now in the process of analyzing the results. We expect to have a draft report that will go out to selected readers in two weeks time. We will then produce two ‘public’ reports:

  • a main executive report that covers the main findings (in English and French)
  • a full research report that provides an analysis of all the data collected from the survey.

Both these reports will be ready for publication and a launch at the ICDE World Conference on Online Learning in Toronto on October 17, 2017. 

We will also be developing a number of sub-reports, such as one on francophone institutions, and one on Ontario (which was a primary funder of the survey).

In the meantime, as soon as the survey web site is ready I will let you know. This will contain preliminary results and an update on activities surrounding the survey, such as future plans and developments, and, from October 17, copies of all the reports as they become available.