December 16, 2017

‘Why does Canada have so much online learning?’

My workshop in Denmark on the design of blended learning 

Online learning in Canada 

I was doing my usual stuff in Denmark this week, a keynote on ‘Teaching for a digital age: why blended learning is so important,’ when someone at the end of my keynote asked me why does Canada have so much online learning.

The question kind of stopped me in my tracks. My presentation was about designing courses for a digital age, not about our recent survey, but I had thrown in a couple of slides to show the expansion of online learning both in the USA and in Canada over the last 10-15 years. Our survey did indicate quite clearly the following (among other things):

  • the vast majority of  post-secondary education institutions in Canada do offer at least some credit-based online learning courses
  • the rate of growth in fully online enrolments over the last five years has been strong (between 12-15% per annum)
  • online learning now constitutes between 12%-16% of all credit based teaching
  • as well as fully online courses, a large majority of Canadian universities and colleges are moving aggressively into blended and hybrid learning
  • most Canadian post-secondary institutions consider online learning very or extremely important for their future.

Remember, this expansion is in credit-based online learning, not MOOCs. In Canada. less than 20% of institutions were developing MOOCs in the year 2015-2016.

But is this a lot? 

Well, everything’s relative. 

We tend to compare ourselves with the USA, and our results weren’t so different from the Babson and the more recent U.S. Federal government surveys, although making such comparisons are always fraught because the two systems are somewhat different. Nevertheless in comparison for instance with the U.S. public universities and two year colleges, it is likely that Canada has at least the same proportion of online course enrolments, if not more.

I’m not sure whether 12-15% of courses enrolments being fully online is a lot in absolute terms. There’s probably more room for growth yet, but I doubt if most of the existing campus-based institutions will go much over 20% of all their teaching being fully online. Where the real growth is likely to be from now on is in blended and hybrid learning.

I’m assuming from the question that Denmark does not have a lot of fully online or distance learning. However, I also came across a recent opinion piece from Richard Garrett of the Observatory of Borderless Higher Education, entitled: ‘Whatever happened to the promise of online learning?’. Garrett pointed out that in the United Kingdom:

‘distance, flexible and distributed’ students peaked at about 11% of undergraduates (c.220,000) and 10% of postgraduates (c.55,000) in 2009/10. By 2015/16, total distance enrollment had fallen by 35%, most obviously at sub-degree level but also among bachelor’s and master’s students. Over the same period, full-time students were up 9%.

This of course is completely different from what’s happening in the U.S. and Canada. So what is the explanation for this discrepancy between North America and at least two countries in Europe?

Key factors influencing growth in online learning

This is one of those questions where I think your guess will be as good as mine. This is an area where we need more facts and more research. However, here are my thoughts on this.

1. The growth of lifelong learning

With the development of a knowledge-based economy,and with the amount of research and knowledge increasing rapidly each year, more and more people will need to go on learning new things well after they finish their full-time post-secondary education. A lot of this can be done informally (such as through the Danish adult education centres or MOOCs), but there has certainly been strong growth in North America in fully online professional masters programs, for instance. Such programs will become increasingly important given the need for continuous learning in a knowledge-based society.

2. History and geography

It is important to understand that Denmark is a small, compact European country that you can drive across in five hours. Hardly anyone lives more than an hour’s drive (or bike ride) from a post-secondary institution, tuition is free, and there is an excellent campus-based higher education system – so there has probably been little demand for distance education programs in Denmark.

The University of Southern Denmark (Syddansk Universitet), Odense

Also for many, many years Scandinavian countries have had a very strong adult education movement, where both credit and non-credit courses are taken in the long, dark evenings at local adult education centres, thus catering for lifelong learners.

On the other hand, in both Canada and many parts of the USA, many provinces and states established public, land-grant universities with a mission to provide not only on-campus education, but lifelong learning opportunities, particularly in health and education, for everyone in the state or province, including or especially those living in sparsely populated areas. At such institutions, distance education was offered long before online learning appeared. Queen’s University in Kingston, Ontario, started offering correspondence-based distance education in the late 19th century, using the Royal Mounted Police to deliver the packages to remote areas. The University of British Columbia, one of the largest campus-based research universities in Canada, located in Vancouver, has offered distance education across the whole province since the 1930s.

When online learning appeared around the early 1990s, it was natural for the departments providing distance education in Canada to move into online learning. Our survey found that many institutions in Canada have been offering online learning for 15 years or more.

This experience in fully online learning of course is invaluable as instructors move more into blended and hybrid learning.

3. Government policy

The sudden drop in distance education (and hence online) students in the U.K. is almost certainly due to recent government policy. Garrett wrote:

The primary cause of the distance learning drop was higher tuition fees and reduced public funding for part-time undergraduates. Almost all domestic distance learners in UK higher education study part-time. Distance enrollment held up better than part-time numbers overall, which almost halved over the period.

The UK’s largest distance institution, the Open University, dropped from 209,000 to 126,000 students between 2009/10 and 2015/16. Other institutions saw distance enrollment rebound in recent years but the total is still short of the 2009/10 baseline, and some 64,000 domestic distance students are scattered across 124 colleges and universities.

In comparison several provincial governments in Canada, and federal and state governments in the USA, have encouraged online learning through targeted funding. For instance several provinces have set up eCampuses to provide funding for online courses, open textbooks and open educational resources, for faculty development opportunities, and for shared services, to encourage online learning. Although the Obama administration’s tightening of student financial aid rules has led to a large drop in online enrolments in the for-profit university sector, this has been more than compensated by increases in online enrolments in the state-funded universities and colleges in the USA. 
 
Again, given the ‘gig’ economy, the need for lifelong learning, and the increasing proportion of students who are working to keep down the debt resulting from tuition fees of $16,000 a year, the U.K. government’s policies regarding student financial support, and its impact on online learning and lifelong learning, could be considered catastrophic for the future British economy, unless it is quickly reversed.

4. 21st century skills

One other factor that is likely to increase pressure for more online or at least blended learning is the need to develop the skills that students will need in the 21st century, such as independent learning, IT skills embedded within a subject domain, and knowledge management. Online learning is particularly useful in not only helping students directly to develop such skills, but also in providing opportunities for practicing and demonstrating such skills, through, for instance, e-portfolios.

5. The negative impact of open universities on online learning

More controversially, I will argue that where there has been a large and important open university, this has resulted in slower growth in online learning, for two separate reasons.

Most open universities were designed in the 1970s around a heavy, front-ended print development model requiring a very large investment. It is common in such institutions for it to take two years or more to develop a course, with an army of support staff as well as faculty. This was possible with very large numbers of enrolments, through economies of scale.

However, such large industrial-type organizations have found it very difficult to move into online learning, and especially into more rapid, lightweight designs. Even now, there are still large numbers of either print-based courses, or print-based courses merely transferred to online delivery, in many of the open universities. As a result, enrolments are dropping in open universities, while more traditional universities have been able to adopt a more agile and low-cost but still good quality online course design and development model. Indeed, long-established open universities seem to be struggling in all countries where online learning is being developed.

Also, there was evidence from the Canadian survey that where a fully distance institution or open university operated, this seems to have inhibited or slowed down the adoption of distance and hence online courses in the campus-based institutions within the rest of the province. Thus in Alberta, the Universities of Alberta and Calgary have really left distance programs (other than MOOCs) to Athabasca University, whose enrolments have been in decline (partly because they have lost lots of students from Ontario, where online learning has been growing rapidly in Ontario universities and colleges). Similarly in Québec, the province-wide Cégep à Distance been losing enrolments without a corresponding increase in online enrolments from the other Cégeps. Open or distance universities or colleges then tend to have a negative effect on online enrolments in the overall system.

Is more online learning a good thing?

But is this general growth in online learning a good thing? For instance, will this undermine the value of the campus? As someone working in online learning, it is an assumption on my part that in general, if done well, online learning is a good thing and we could do with more of it, mainly because it suits a large number of students, giving them flexibility and easier access, but also because I genuinely believe that it can help develop somewhat better than traditional teaching the knowledge and skills that students will need in the 21st century. However, it does not suit all students or subject disciplines or topics, so it needs to be used selectively.

Furthermore, as with all teaching, it can be done well or it can be done badly. There is no or little evidence to date that online learning is any less costly than campus-based teaching, mainly because with developments spread across a large number of institutions, it is difficult to generate economies of scale. Quality online learning requires good faculty development and adequate technical and pedagogical support, and that costs money.

Nevertheless, online learning in general will probably continue to grow, especially through blended or hybrid learning, mainly for economic reasons, because online learning is a very powerful means to develop the knowledge and skills that our students will need in the future, and because of the greater flexibility and access to learning it provides for students.

Odense is the birthplace of Hans Christian Andersen, the writer of fairy tales, such as ‘the Emperor’s Clothes’

Correction: an earlier version of this post attributed the Observatory of Borderless Education quote to David Kernohan. It was actually Richard Garrett whom I was quoting. My apologies to Richard and David.

What is online learning? Seeking definition

Using Kubi robots and iPads for telepresence at Michigan State University: the new online learning?

The survey

One reason I have not been blogging much this year is because I have been heavily engaged in leading a national survey of online learning and distance education in Canadian public post-secondary education. We have now secured sufficient funding to at least complete the survey, thanks to further grants of $80,000 from eCampus Ontario’s Research and Innovation fund, and $20,000 from Pearson Canada.

The questionnaire for the survey has been piloted in 14 institutions and is in the process of being distributed to all the institutions this week. The questionnaire is going to 78 universities, 88 colleges and 46 Cégeps (Collèges d’Enseignment Général Et Professionnelle), a total of 212 institutions in total, all Canadian.

The questionnaire is being routed primarily through the office of the Provost or VP Education in most cases. There are francophone as well as anglophone versions of the questionnaire, depending on the main language used by each institution. Institutions have up to three weeks to complete it. We are asking all institutions to complete the questionnaire whether or not they are currently offering online or distance courses or programs as we are also asking about future directions. The results will be available in early September. 

What are we talking about?

One of our greatest challenges has been ensuring that every institution uses the same understanding of what a distance education course or program means, what constitutes a fully online course, and especially what terms such as blended or hybrid learning mean.

It was clear from feedback from the piloting of the questionnaire in 14 colleges and universities that there is no general agreement about these terms, so we have had to make somewhat arbitrary definitions to guide the institutions. I thought it might be interesting to share these with you and get your reactions, although it is now too late to change the definitions for the survey this year.

Distance education courses. Distance education courses are those where no classes are held on campus – all instruction is conducted at a distance. Distance education courses may use a variety of delivery methods, such as print-based, video/audioconferencing, as well as internet-based.

Online courses. A form of distance education where the primary delivery mechanism is via the internet. These could be delivered synchronously or asynchronously. All instruction is conducted at a distance.

Synchronous online courses. Courses where students need to participate at the same time as an instructor, but at a separate location other than an institutional campus. These courses may be delivered by video conferencing, web conferencing, audio conferencing, etc.

Asynchronous courses. Courses where students are not required to participate in any sessions at the same time as the instructor. These may be print-based courses, or online courses using a learning management system, for instance.

For the purposes of this survey, we wish to exclude inter-campus delivery where students are required to attend a different campus from the instructor. However, we wish to include delivery via the internet or other distance technologies to small learning centres in remote areas.

Online programs. A for-credit program that can be completed entirely by taking online courses, without the need for any on-campus classes. These could be delivered synchronously or asynchronously.

Blended/hybrid courses. These are courses designed to combine both online and face-to-face teaching in any combination. For the purposes of this questionnaire, we are interested in those courses where some, but not all, of the face-to-face teaching has been replaced by online study.

Credit courses. These are courses that lead to institutional credits (degrees, diplomas, etc.). We wish to include information on all credit online courses, whether they are managed by a central service or by individual departments or by Continuing Studies. [For the purpose of this survey, the focus is primarily on online and distance courses and programs for credit]. 

Online contract training. These are online training programs that may or may not be for credit recognition but are designed to meet a particular industry or training need. 

MOOCs. These are massive, open, online courses. The key features are:

  • No fee (except possibly for an end of course certificate),
  • The courses are open to anyone: there is no requirement for prior academic qualifications in order to take the course,
  • The courses are not for credit.

Note that we are distinguishing between distance education and online learning. We are treating online learning as just one form of distance education. We will be particularly interested to see if there are still significant amounts of non-online distance education still in use.

The problem with definitions

Although from about the late 1990s until quite recently, most online learning was asynchronous, and based primarily on the use of text-based learning management systems, that context appears to be rapidly shifting, with more synchronous approaches either replacing or being combined with asynchronous learning (another definition of ‘blended’), and the increasing use of streamed audio and video. What is already clear from the piloting is that we are trying to describe a very dynamic and fast changing phenomenon, and the terminology often struggles to keep up with the reality of what is happening.

We hope that the questionnaire will be able to capture, at least for a moment in time, the extent to which the field of online learning and distance education is fragmenting into many different approaches and delivery methods. In such a volatile context, ‘best practices’ based on a context that is no longer dominant will become more challenged and some interesting questions about the quality and effectiveness of these new approaches are bound to be raised.

But that is jumping ahead. I must learn to be patient and wait for the results to come in. In the meantime, your comments about the definitions we are using or about the value of such a survey will be most welcome.

Maintenant publié: Les 10 fondamentaux de l’enseignement en ligne pour le personnel enseignant et de formation


        
    

10-fondamentaux-2

Contact Nord est venu de paraître l’édition française de ‘The 10 Fundamentals of Teaching Online for Faculty and Instructors.’

Ces guides visent à examiner quelques idées fausses et mythes très répandus au sujet de l’apprentissage en ligne et de l’enseignement en ligne, et en particulier, à vous aider à prendre des décisions quant à vous engager ou non dans l’apprentissage en ligne et, dans l’affirmative, à indiquer ce dont vous avez besoin pour savoir comment bien le faire. En fait, je suggère en certains endroits quelques circonstances où il vaut mieux pour vous de ne pas l’entreprendre….Entretemps, j’espère que ces guides vous seront utiles pour décider de vous engager ou non dans l’enseignement en ligne ou comment l’aborder.

On peut la transfèrer d’ici:

Bates, T. (2016) Les 10 fondamentaux de l’enseignement en ligne pour le personnel enseignant et de formation Thunder Bay ON: Contact Nord

Online learning for beginners: 10. Ready to go

Click on image to see book

Essential reading for online instructors

This is the last in a series of ten blog posts aimed at those faculty and instructors in higher education new to online teaching or thinking of possibly doing it. The previous nine are:

What you’ve learned

If you have read all previous nine posts in this series, you should now be aware of the following:

  1. Online learning can be done well, or it can be done badly.
  2. Online learning is a professional activity, with evidence-based best practices. You need to be aware of these best practices if you want to succeed in your online teaching.
  3. There are certain conditions where online learning is likely to work, and others where it will be difficult to succeed.
  4. You need then to choose the appropriate mix of online and face-to-face learning, dependent on the context in which you are working.
  5. There are many different approaches and technologies that can be used in online learning. The best choices will depend on your specific learning context but you need to be aware of the choices.
  6. Moving to online learning opens the opportunity to rethink the design of your teaching; indeed you will need to change from a lecture-type approach to a more interactive learning approach if you are to succeed online.
  7. It is important to work with professional instructional designers and media producers if you want a high quality online course or program.
  8. The technology, and to a lesser extent, the pedagogy of online learning continues to evolve.
  9. Thus although, at least in the beginning, it is important to follow best past practices, you also need to be aware of new developments and the potential for innovation in your online teaching.
  10. Really, in the future, online learning will not be considered different or separate from ‘teaching’. It will be an integrated, normal component of all teaching. So you might as well get to learn to use it well as soon as possible. Start now!

Additional resources

Although I hope these posts have helped you decide to teach online, there is always more to learn. Therefore the following additional resources can contribute to your development as an online instructor.

  1. Read Teaching in a Digital Age. This free, online textbook is designed to help you develop the knowledge and skills your students will need in a digital age. It could be read from cover to cover, but it’s more likely to be useful as a resource to be dipped into as and when needed. The book covers:
    • the types of knowledge and the skills students need in a digital age,
    • how online learning can help develop these skills,
    • different approaches to teaching online,
    • how to decide on the right mix of online and face-to-face teaching,
    • how to find and use open educational resources,
    • how to choose between different media,
    • nine steps to quality online learning,
    • organizational requirements for effective online learning,
    • how to creative an effective online learning environment.
  2. Take an online course on how to teach online. This will not only provide you with the knowledge and techniques you will need, but will also give you the experience of what it feels like to study online. Look for programs that allow you to take (and pay) for one course at a time, such as UBC’s Master in Educational Technology. For a list of online programs that will provide you with a good foundation for teaching online, see: Recommended graduate programs in e-learning.
  3. Follow regular online publications written in non-technical language aimed at those teaching online, such as:
  4. For a list of the main journals on research and development in online teaching, see: E-learning journals, and/or the American Association of Computers in Education’s LearnTechLib. I recommend particularly:
  5. At the risk of repeating myself, work with your local Centre for Teaching and Learning, or Centre for Learning Technologies, or Centre for Distance Education, and attend any faculty development workshops on online learning. There is more to learn all the time.

The end

So good luck with your new adventure in teaching at least partly online.

If you have found this series useful, please pass it on to colleagues who you think may also benefit from it.

I’d also be interested in hearing from you of your experiences as newcomers to online teaching.

The Malaysian Ministry of Education announced that it will enable students to bring handphones to schools under strict guidelines Image: © NewStraightsTimes, 2015

The Malaysian Ministry of Education announced that it will enable students to bring handphones to schools under strict guidelines
Image: © NewStraightsTimes, 2015

Online learning for beginners: 6. How do I start?

 

Seek professional help from your institutional teaching and learning support staff

Seek professional help from your institutional teaching and learning support staff

This is the sixth in a series of a dozen blog posts aimed at those new to online learning or thinking of possibly doing it. The other five are:

Warming up

If you have been following this series of blog posts, you have already started. It shows that you have an interest. However, you should see these blog posts more as a warm-up than the real game. Warm-ups are valuable. They save you getting hurt when you start playing, but they are not the real thing. So here are at least two quite different strategies for getting started into the real ‘game’ of teaching online.

1. The professional strategy

I have outlined these as a series of steps, but some of these can be taken concurrently; they are more in order of importance than in sequence.

Step 1: Contact the professionals

There should be in your institution a group of people who specialize in supporting online learning. There may be a unit in your faculty or department, or a central unit, with a title similar to ‘Centre for Teaching and Learning’ or ‘Centre for Learning Technologies.’ However  the people with the real expertise are often found in Continuing Studies or Extension departments, under such names as the Centre for Distance Learning or the Centre for Digital Learning. This is because historically such units were responsible for the design, development or delivery of distance learning, but as a result they were often the first adopters of online learning. They often work with faculties in helping develop for-credit online courses as well as non-credit courses.

Be careful, though. Some faculty development offices are staffed entirely by people who are experts in face-to-face teaching, but have no experience or may even be hostile to online learning – so make sure they do have the expertise. If not, some other steps are suggested below. Similarly, some IT support groups may have expertise in online learning, but others may do no more than provide training in the use of a learning management system or lecture capture system. You will need more assistance than that, although learning how to use the technology is important.

The reasons for contacting the professionals are obvious but still worth stating. First they may have access to money to provide release time for you to spend the necessary time to develop your first online course. Second, they should have instructional designers who can walk you through all the necessary steps to ensure a high quality online course. These professional departments should also have technical support staff who can help with the use of specific online tools, such as a learning management system, video recording, wikis and blogs, and web design.

When you first approach them, tell them of your interest. The first meeting needs to be an open, exploratory discussion between you and someone from the support unit. Keep an open mind. Listen to what they suggest and what they can offer, and whether this fits with your interests and needs. (Reading these blog posts and dipping into ‘Teaching in a Digital Age‘ would be a very good preparation for this initial meeting.)

Step 2: Get your department onside

Talk to your department head about what you are thinking of doing, and find out if there are colleagues in the department who are already doing online learning in some form or other. It will be much easier for you to get help and encouragement if the academic department already has a strategy or plan for online or flexible learning. Indeed, academic departments should be thinking about online learning at a program level. How much online learning should there be at each level as students progress through a degree program? Where would your course fit in this plan?

Unfortunately, academic departments often don’t have such a plan or strategy. But once you start moving into online learning, you should have a voice in initiating or shaping such a plan. The earlier you make contact with your department head and colleagues and let them know of your intentions, the better.

Step 3: Think about what kind of online course you are interested in

In the first and fourth posts in this series, I described a number of different types of online course, from blended, to hybrid to fully online, using recorded lectures (not recommended) or an instructional design approach (highly recommended). Also think carefully about the needs of your students as well as the pedagogical reasons for going online. What type of online learning will best suit your students? Teaching in a Digital Age will be particularly useful in helping you make these kinds of decisions (see Follow Up below).

However, in your context, whatever I may personally recommend, which makes the most sense to you in your context? For instance, if you are unfortunate enough to be in an institution where instructional design support is not available to you, then recorded lectures may be a better option.

Also, NOT doing online learning, because the support is just not there, should also be an option. Better not to do it than to do it badly. But make sure you have explored all the possibilities before coming to this decision, and let your head of department know why you are making this decision.

Step 4: Develop a work plan

All teaching, face-to-face or online, needs careful thought and preparation, but moving into teaching online for the first time is particularly demanding. Depending on whether there is already a curriculum and learning materials in place or not, it can take up to nine months preparation before an online course opens. If the course is to have a substantial amount of online work for students, then they need to know well in advance before enrolling. Students also need to be prepared for online learning (covered later in these posts).

This is where having instructional design support becomes particularly valuable. A good instructional designer will walk you through the process and guide you on what and when you need to prepare. But even if (or especially if) you don’t have instructional design support, a flexible but detailed plan of what you will need to do is essential. And give yourself plenty of time to get all the ducks in line.

2. The amateur strategy: just do it!

Your institution may not be able to provide you with any support or all this might seem too much or unnecessary or you just want to get on with it, in which case, just go ahead. However, this should be a fall-back position out of necessity, not a first choice.

If you do decide to go it alone, I do strongly recommend you read Teaching in a Digital Age before starting, so you have some idea about what the possibilities are and some of the dangers. In particular, read Chapter 11, ‘Ensuring quality teaching in a digital age’, which includes nine steps to quality teaching, and Appendix 1, Building an Effective Learning Environment. This is not enough, of course, but better than doing nothing in the way of preparation.

Implications

  1. Teaching online is a professional activity with a strong knowledge base. It is not something to be done lightly or without proper preparation.
  2. In most cases, there should be professional help available. Seek it out and listen to what they have to say. If there is none in your institution, perhaps it’s better not to go down this route.
  3. Your online teaching strategy should really be part of a wider strategy for teaching and learning within your academic department. Your first online course should fit within this strategy; if there is no strategy or plan for online learning, get involved in creating one.

Follow-up

Hard to know where to begin here, other than read through ‘Teaching in a Digital Age.’ In particular read:

Contact Uncle Tony

As a last resort, if you have tried to follow all the steps in this post, but still have problems, drop me a line at tony.bates@ubc.ca. I will need to know about the context you are working in, the particular problems you are facing, and why you can’t get help in your own institution or locally. I will then do my best to advise you.

Up next

‘Why not just record my lectures?’

Your turn

If you have comments, questions or plain disagree, please use the comment box below.