May 21, 2013

Online learning set to expand and become a core function in Ontario’s universities and colleges

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The flag of Ontario

Contact North (2013) An Overview of the Strategic Mandate Agreement Proposals Prepared by Ontario’s Public Colleges and Universities: Online Learning Set to Expand and Become a Core Function Sudbury ON: Contact North|Contact Nord

The context

Ontario is the largest province in Canada, geographically, demographically and economically. It has 24 universities and 24 colleges, and hence is a driving force in Canadian post-secondary education.

In response to the challenges of increased access, higher quality, and fiscal constraint, Ontario’s Ministry of Training, Colleges and Universities requested in August 2012 that each post-secondary education institution in the province submit a strategic mandate agreement (SMA) proposal. Each institution was asked to provide a brief submission identifying three priority objectives, and a vision of how the institution plans to implement the objectives, using a template provided by the Ministry of Training, Colleges and Universities. (The documents submitted by each institution are available online.)

Contact North, Ontario’s publicly-funded Distance Education and Training Network, has published a ‘non-exhaustive’ analysis of the institutions’ proposed priority objectives to highlight the key patterns related to educational access, flexibility, student success, and university and college cooperation – and the central role to be played by technology in the future of postsecondary education in Ontario.

Key findings from the analysis

  • goals in the mandates reflect the needs of a very diverse population and a massive geographical territory
  • enhanced services and possibilities for specific populations, including Aboriginals and Francophones
  • a planned rapid expansion of online and hybrid learning, as well as an increased use of technology for classroom-based learning
  • a rapid deployment of emerging learning technologies, such as mobile learning, simulations and virtual worlds
  • an expansion of credit transfer between and among colleges and universities, and within consortia
  • pathways being opened to more rapid diploma and degree completion
  • an enhanced focus on experiential learning, applied research and entrepreneurialism
  • new programs and institutes to address regional and provincial needs
  • an expansion of institutional collaboration and cooperation

Among the 21 universities submitting agreement proposals, 18 specifically mentioned plans for an increase in online and/or blended learning activities.

Among the 23 colleges submitting agreement proposals, 21 specifically mentioned plans for an increase in online and/or blended learning.

The analysis identified five common elements emerging from the mandate statements:

  1. Specific educational goals related to the needs of local communities;
  2. More choice and flexibility for learners;
  3. Greater co-operation and collaboration between the provincial post-secondary institutions;
  4. Increased innovation in teaching and better learning outcomes as a result;
  5. An expectation of greater productivity: more and better learning for each dollar invested.

Online and hybrid learning seem set to expand rapidly on an already extensive base, and perhaps more significantly, online learning is becoming a core function and competency of nearly all public post-secondary institutions in the province.

The Contact North document covers a wider range of activities than just online learning, and also provides detailed examples to illustrate each finding.

Next steps

The strategic mandate statements are just one of a range of written submissions and discussions that will provide ‘direct input to the development of a post secondary productivity and transformation strategy‘ by the Ministry. However, this will not become clear until after the government has a new premier and cabinet following a leadership contest this coming weekend.

Declaration of interest

I am a Contact North research associate and contributed to the publication.

Developing a strategy for lifelong learners in Canadian universities and colleges (and its implications for online learning)

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© Pat Cegan’s ‘Source of Inspiration‘, 2012

Council of Ontario Universities (2012) Increased numbers of students heading to Ontario universities Toronto ON: COU

Changing demographics

This press release from the Council of Ontario Universities shows that students NOT coming direct from high school now constitute 24% of all new admissions, and enrollments from this sector are increasing faster than those from students coming direct from high schools.

This trend is likely to continue and grow, given the demographics of Canada. Birth rates are low (the City of Vancouver has 60,000 less k-12 students than it did 10 years ago, although some of this is due to families migrating to Surrey and other cities/suburbs, where house prices are more affordable), whereas the demands of the workplace and in particular the growth of knowledge-based industries is requiring continuous and lifelong learning.

Also, many two-year colleges and particularly Canadian Institutes of Technology are now seeing a large proportion of university graduates applying for admission. (BCIT once claimed that 50% of all new enrollments were university graduates).

Canada relies heavily on immigration (over 260,000 new immigrants a year) and most of the adults among these immigrants will need to spend at least some time upgrading their qualifications to meet Canadian professional and vocational requirements.

It is then just a matter of time before lifelong learners outnumber high school leavers in Canadian college and undergraduate programs (I suspect that this is already the case in some inner city two year colleges). But our systems are still designed to cater primarily for 18-21 year old, full-time, campus-based students. It is no surprise then that in some colleges and universities in Canada, enrollments are actually dropping, despite governments pushing for and even providing funding for more enrollments.

A strategy for lifelong learning

In a recent report by the Canadian Virtual University the report notes:

Other countries, including the United Kingdom, Finland, the Netherlands, Sweden, Japan, and Australia, have recognized and seized upon the importance of lifelong learning in improving skills and innovation and are devising ambitious strategies to help their citizens become lifelong learners. Canada does not have a lifelong learning system in place, nor a plan to transform the rhetoric of lifelong learning into a coherent vision and a plan for action.

In my review of the report, I commented that the current Conservative Federal government is unlikely to develop a lifelong learning strategy for Canada. Education is a provincial responsibility, and this federal government believes in less rather than more intervention in provincial matters. It would make sense for a provincial government to develop a strategy for lifelong learning but this means working across several ministerial silos, such as economic development, education, immigration, and social services, and working collaboratively with the educational institutions. It would also require a vision and commitment rarely found in Canadian provincial politics.

More importantly, I see lifelong learning as a responsibility mainly of the institutions themselves. Their mandate is to provide post-secondary education to all students who can benefit from it. There should be no discrimination on the grounds of age. If the target population is getting older, then institutions need to adapt their policies and strategies to meet the needs of that changing demographic.

This means of course more flexible delivery and a greater focus on online learning. However, it means much more than that. Here are some strategic considerations resulting from a change in the demographics of university and college students.

Pedagogy

Many lifelong learners have already been through the public post-secondary education system. Many will already have diplomas or degrees. They also usually have life experiences that are highly relevant to the topic or subject area under study. This means developing methods of teaching that both engage and involve learners (yes, it means treating students as adults).

Fortunately, there are already well developed methods for teaching adults (with the ugly name of andragogy), but this of course will require systematic training of faculty.

It also suggests to me that web 2.0 technologies in particular will be appropriate for this type of learner, enabling them to draw on their work and life experiences, take responsibility for their learning, develop multimedia projects, learn collaboratively, and use these tools in the way that they will often do in the workplace.

Curriculum

In any class, students are likely to be increasingly diverse, with some students straight from high school weak on the basics, some older students needing revision but not wanting to start from scratch, and other students secure in the basics but more interested in recent developments in the subject, or the application of their basic knowledge to new topic areas. This will require much more individualization of the curriculum.

Again, the technology can be really useful here. All content can be digitized, loaded on the web and indexed or tagged, activities can be set that require knowledge and application of the content, students can be placed in groups for collaborative learning around topic based or inquiry based curricula, and students can work in collaboration with the instructor to develop their own learning goals, outcomes and path through the materials.

One area where online learning can be particularly valuable is providing coherent qualifications for newly emerging areas of knowledge through inter-institutional collaboration. There may be only one specialist in a newly emerging area such as nanotechnology in one institution, but by combining expertise on this area from two or three universities, it would be possible to develop a full masters degree, and sufficient mass of students internationally for such a topic.

Organizational structures

The reconsideration of the strict division of credit from non-credit programs is now much overdue. Post-secondary institutions have ghettoized non-credit learning into Divisions of Continuing Education or Extension, whose main mandate for the last 25 years has been to make a profit from non-credit programs to help cross-subsidize the credit programs. Many institutions refuse to recognize even their own non-credit courses for credit. The main effect of MOOCs will be to destroy the for-profit continuing education programs. Why pay Hicksville State University for a non-credit course on advanced web design when you can get one free from MIT? More importantly, though, continuing education programs are often run completely independently of the credit programs in terms of curriculum content.

Academic departments in particular need to see post-secondary education as a continuous and ongoing process that will engage their students throughout their lifetime. As Martha Piper, a former President of UBC, once said: “Once a UBC student, always a UBC student” (a frightening thought in some cases). Thus there should be a smooth integration of undergraduate and post-graduate programming, with careful consideration given to the role and purposes of non-credit, certificate, and applied masters programs.

For instance, it should be possible to transfer individual non-credit courses, and certificates, from the same institution, into a masters program. Certificates can have a more open admission policy, but students can transfer into a masters program by demonstrating competence in the certificate program. Also, in many Canadian jurisdictions, inter-institutional transfer of credits will become increasingly important to support lifelong learning.

Admission policies

Admission policies and course requirements designed for 18 year olds leaving high school are not likely to suit a 35 year old immigrant with a degree in engineering. Institutions in Canada vary considerably in their recognition of international qualifications. Lifelong learners provide an equal challenge to admission policies. However, institutions run the risk of missing out on brilliant ’rounded’ students because they don’t fit the square holes needed to get into an institution. Even elite institutions will need to look at more flexible admission policies for lifelong learners.

Funding models

Whereas I believe that everyone should have a chance of a state-subsidized post-secondary education, how long should this commitment last? For one degree? Two degrees? Should people in the workforce with university degrees and the means to pay full cost be subsidized by other taxpayers who may not even have been able to take a university education?

One way to expand lifelong learning would be through developing full cost-recovery applied masters programs. This would allow institutions to increase enrollments and hire additional research faculty from the tuition revenues alone. However in such cases, once a charge for general university overheads are paid off, the funds should be controlled by the academic department(s) offering the program. This would provide incentives for departments to treat lifelong learning seriously. There are already some successful online examples of this strategy (see the Masters in Educational Technology and the Masters in Rehab Science at UBC).

And perhaps our public institutions can then also return to the old UK Workers’ Educational Association model of free adult education for those just interested in learning (as in the graphic). It will remind us that lifelong learning covers a wide range of different learning needs, and different models of funding will need to be developed.

Conclusions

This is a big topic and I’ve hardly scratched the surface. Also, there are others better qualified to sound off about lifelong learning. However, both demographics and economic development require post-secondary educational institutions to focus more seriously on lifelong learning and the implications for the institution. Online learning can be – indeed has to be – an important part of the solution, but as always, there are many other important factors as well to be considered.

In essence, this is an institutional strategic planning issue and should be tackled as such. Data needs to be collected on demographic and enrollment trends as part of a broader environmental scan. A SWOT analysis will also be needed. But as with all strategic planning, what matters most is strategic vision, thinking and  and commitment. But the earlier institutions start to address this issue, the better.

Innovation in teaching in Ontario universities

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Council of Ontario Universities (2012) Beyond the sage on the stage: innovative and effective teaching and learning in Ontario universities Toronto ON: COU

This document provides an overview and analysis of innovative teaching practices in Ontario’s 24 universities:

There are many examples of innovative and effective teaching and learning strategies at Ontario universities, some of which will be shared here. The examples set out in this document reflect both practices that are well-established in many universities, and those that are evolving. 

With regard to online learning and the use of learning technologies, the document lists the following examples (this is a selection of what I found the most interesting – for example, I don’t find the use of clickers innovative):

  • Video recording: 

Carleton University: Robert Burk’s General Chemistry course (700 students): lectures, tutorials and other course materials are broadcast via cable television, webcast, video on demand, iTunes and a course website, combined with personal e-mails to every student. The materials are the most downloaded items from Carleton University; some have been downloaded almost 250,000 times in two years. A full third of his students never set foot in his lecture hall, yet their grades are identical to the two-thirds who are studying on campus. For an example, see: Making Nylon

  • Hybrid learning: 

Lakehead University: Dr. Glenna Knutson: the Masters in Public Health, designed initially to serve the needs of public health professionals across northwestern Ontario, uses WebCT and media streaming to ensure that distance students, who make up three-quarters of the class, can participate fully. In addition to taking part in large and small group discussions during class, they can use the technology platform to work with classmates outside of class time, preparing projects and presentations. To further accommodate the professional and family commitments of students, the program provides the option of completing it in six terms, or even 12, to make it more flexible.

  • Digital entrepreneurs: 

Ryerson University: The Digital Media Zone is a business incubator that supports digital entrepreneurs with business knowledge, resources and, above all, space to work and collaborate. It was the brainchild of President Sheldon Levy, who saw the need for universities to go beyond helping students find jobs. DMZ also focuses on helping students create the jobs and companies of the future. Since its launch in 2010, it has grown to accommodate some 200 innovators, spawning more than 40 companies and creating over 400 jobs in the process

University of Waterloo: the  VeloCity Mobile and Media incubator residence is the world’s first student residence designed to enable budding entrepreneurs to work with like-minded colleagues on mobile communications and digital media. It is a “dorm-cubator” for top students who want to turn their bright ideas in web, mobile and digital media applications into successful businesses. The value of companies created by VeloCity alumni is estimated to be about $50 million based on initial feedback from over 200 alumni who have lived in VeloCity. Participation in this program builds a supportive community that helps students succeed. Outcomes measured are not grades, but rather the success that students have both personally and professionally, by engaging in the business world outside of the institution. VeloCity incorporates peer mentorship and connects students  to the world of global start-up hubs (Waterloo, Toronto, Montreal, Ottawa, Boston, New York, San Francisco). Students learn how to manage risks, focus their skills and decide if building their own company is something they want to do after they graduate or even while they are still at the undergraduate level.

  • Universal Instructional Design

Trent University: The Transcribe Your Class project is an example of how the benefits of Universal Instructional Design modifications to a course can extend to all the students in a course, beyond students who have a learning disability. Through this project students with disabilities attending post-secondary education and National Disability Organizations use advanced Speech-Recognition Technology to improve access to information. Lectures are first recorded as webcasts through a software program, Panopto 7, and then transcribed. The transcriptions are integrated into a multimedia platform, which includes audio, video and presentation slides. The transcribed text is also searchable within the Panopto platform. At present, six first-year courses are included in this project. Prior to the implementation of the Transcribe Your Class project, students who required an accommodation for speech-to-text transcriptions worked with the Disability Services Office to have lectures recorded using digital audio recorders, and then paid a commercial firm to have them transcribed. The Transcribe Your Class project means that the instructor can automatically record lectures with a touch of a button. The recordings are uploaded immediately after the lecture and sent to IBM for speech-to-text recognition. The transcribed lectures are available to students within 48-96 hours of the original recording. This  is a significant improvement over the typical five-day turnaround time for edited transcripts through commercial services. The transcripts are made available to all students enrolled in the course.

  • E-portfolios

University of Guelph: E-portfolio use is incorporated throughout the Bachelor of Arts and Science Program. The basic function of the e-portfolio is to serve as a repository where students can compile their course work, writing and other material, including material from internships and other types of placements. E-portfolios enable students to engage in a process of reflection about the knowledge and skills they have acquired in their program of studies, and provide students with a useful tool for making connections about what they are learning.Both faculty and students report that they get to know each other better through“About Me” pages that are constructed in e-portfolio. Senior students may develop personalized e-portfolios to showcase their education and skills to prospective employers, and for applications to post-graduate programs.

Wilfred Laurier University: Kimberley Barber of the Faculty of Music has initiated an e-portfolio for her first-year voice performance students. Throughout the first term, students complete weekly e-portfolio presentations, including logs of their practice sessions and reflections on that practice, and their performances to help them evaluate their strengths and areas for improvement. They are also encouraged to upload digitized files of their performances to the e-portfolio system so that, over the course of their four-year program, they will be able to review their work and see their own progress. Student self-evaluation and critique are essential in the development of musical skills for both performance and education; early results have shown it to be a very useful pedagogy. E-portfolios also enable students to assess their entire university education holistically. This system is an efficient method for both compiling work and exchanging assignments and information between professors and students. There is no need for the exchange of paper documents, and students can receive feedback quickly from their professor and/or peers.

For another 40 examples of innovative teaching in Ontario universities and colleges, see: Pockets of Innovation from Contact North

Comment

First, kudos to COU for showing that there is much more going on in Ontario universities than just boring lectures. Having examples of the ways campus-based institutions are integrating technology is always very useful.

Second, what does ‘innovative teaching’ really mean? Certainly, for those instructors who have developed these approaches, it will certainly be innovative. However, one man’s meat is another man’s poison. Don’t get me going on clickers, for example. They are about as innovative as a caveman waving his club. For many readers of this blog, the reaction to some of these examples is likely to be a shrug of the shoulders; for some, it may reinforce your own ideas of where your teaching should go; for others it will, I hope, provide a spark that will lead to your own innovation in teaching.

Third, there were many other examples in this document of innovative teaching that did not involve any technology. They were about different pedagogical approaches (e.g. inquiry-based learning, applied and practical learning, and new ways of providing professional development.) This reinforces my view that just using technology is not innovative, even if the technology is new. It has to do something different and better, in terms of teaching and learning.

Just a couple of negative points. First, where were the formal evaluations of these projects? This is more an institutional responsibility. Innovations in teaching should be independently evaluated, and if successful, efforts should be made to spread the innovation beyond the innovator. Second, what is the institution’s overall strategy for supporting innovation? The COU says, as a body representing universities, that it supports innovation in teaching on principle, but moving beyond individual pockets of innovation to a culture of innovation across an institution needs more than a pat on the head as a strategy. Developing a strategy for innovation is a responsibility of senior academic management.

Nevertheless, it is good to see universities not only responding to the need for innovation in teaching and learning, but also letting everyone know what they are doing. We can all learn something from this document.


Literature review on online learning and productivity needed

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© Professional Purchasers' Blog, 2012

Here is a chance for a consultancy which I have had to pass by because of other commitments/contractual arrangements:

The Higher Education Quality Council of Ontario (HEQCO) has launched a Request for Proposals (RFP) for an extensive literature review and environmental scan of online learning related to the productivity of postsecondary education institutions. By drawing from international comparisons and community/institution best-practice, the idea is to better understand the cost and quality implications of online learning and how the productivity of postsecondary education systems and institutions might be enhanced.

 HEQCO is an independent agency of the Government of Ontario (Canada) that conducts research and provides objective advice to government on matters that improve the accessibility, quality, and accountability of Ontario’s public colleges and universities. In order to accomplish this mandate, HEQCO employs a multifaceted research approach with a view to developing meaningful policy recommendations that inform the postsecondary education community in Ontario, Canada, and around the world.

The deadline for proposal submissions is Monday, August 20, 2012 at 3:00 PM.

To request the complete copy of the RFP, please send an email to the following address: RFP@heqco.ca. For more detailed information about the RFP process itself, please view the following website: http://heqco.ca/en-CA/Research/Requests%20for%20Proposals/Pages/Home.aspx. You can find information about HEQCO at www.heqco.ca

I have to say, if it was left to me, I would just tell them how online learning can enhance productivity, without having to do the literature review – but that’s not what they are asking for.

Feel free to search this site for references, under the tags ‘costs’, ‘benefits’, ‘productivity’, ‘barriers’, ‘quality standards’ if you want to do the study. (Now how about that for improving productivity).

And good luck if you win the bid.

Ontario students respond to Minister’s discussion paper

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OUSA (2012) Educated Reform: Striving for Higher Quality of Education at Ontario’s Universities Toronto ON: Ontario Undergraduate Student Alliance

Ontario (2012) Strengthening Ontario’s Centres of Creativity, Innovation and Knowledge Toronto ON: Ministry of Training, Colleges and Universities

The Ontario Undergraduate Student Alliance has produced a professional and thoughtful response to the Provincial government’s discussion paper calling for a transformation of the post-secondary system in Ontario. This is a very short and selected review of a detailed paper which is well worth reading in full.

I can do no better than quote from their executive summary:

There is much that can be done to improve the student experience without a large infusion of new funds from student tuition or government grants. Educated Reform proposes low-cost, cost-neutral and savings proposals that not only achieve the Government’s stated goals of improved productivity and innovation, but also addresses the responsibility of a creative economy to those being educated: a demanding, engaging, high quality student experience

While what they propose is not particularly new or innovative, they make some sensible suggestions that fit their criteria. In particular I have focused on three proposals that are relevant to online learning:

  • implement teaching chairs and gradually create larger teaching focused faculty streams
  • adopting the pan-Canadian protocol on the transfer of credits
  • finalizing a vision of an Ontario Online Institute.

The first two are first serves into the universities’ court. The balance between rewards for research and rewards for teaching is now so out of whack in Western Universities that it is becoming a cause for systemic failure. Students and taxpayers are paying more and more for less and less teaching from tenured faculty. This policy is entirely within the control of the universities, but unfortunately faculty self-interest is likely to override student needs. The faculty will just call the first serve out, even though it is perfectly good.

It is also hard from someone outside the province to understand why transfer of credits within the Ontario post-secondary system is so difficult. This is a cause of a great deal of wasted money, as students who have completed one or two years at completely respectable universities are often forced to start their studies all over again if they move to, or even worse, within Ontario to another university. BC and Alberta have for many years had a comprehensive and rational system of credit transfer that works really well, so it’s not as if there are not models that work. This is one area where the universities can and should give some ground. It would make a lot of difference to many students and would greatly improve the cost-effectiveness of the system, especially with respect to enabling students to complete degrees through taking online courses. To quote the OUSA report:

Given that Ontario already offers over thousands of online courses, the only thing stopping these courses from being mobile between post-secondary institutions is poor credit transfer arrangements. 

The third proposal made by OUSA on the Ontario Online Institute is more a return of serve back to the Minister. The discussion paper asks ‘How could a degree- and diploma-granting Ontario Online Institute interface with existing institutions?’ The students response is that ‘an organized collection of current Ontario online course offerings makes the most sense’, which is a proposal the Minister already had on his desk following system-wide consultation before the discussion paper was issued. To quote the OUSA report again:

Students put forward a vision for the Ontario Online Institute in 2010, which recommended that the institute be designed as a consortium of universities and colleges that would share online courses, resources and infrastructure. In this model, the institution that granted the majority of the credits would confer the degree, similar to the way the Open Universities Australia operates.

So far, game to the students. The quality of this report bodes well for the future of Ontario if it is in the students’ hands. I hope the universities and the Minister are listening.