July 25, 2017

DIY online courses on Facebook

Hughes, M. (2017) Facebook is letting Groups create online learning courses – what could possibly go wrong?  The Next Web, 1 June

It has been a depressing week for me, with terrorist bombings, Trump’s environmental blunder, trade wars and political uncertainty in British Columbia. We are currently without an effective government but that seems not to be a problem for anyone.

However, I did have one good laugh this week that I want to share with you. This came from Matthew Hughes blog (Matthew is at the University of Roehampton, in the UK). He is reporting on news (fake news?) that Facebook is enabling anyone running a Facebook Group to create their own online courses. As he says, tongue in cheek: what could possibly go wrong from an organization with such high standards of credibility?

  • Well, we might begin by looking at the problems that collaborative MOOCs have been facing, especially moderating discussions. Who and how will that moderation be done?
  • Then there’s the likely make-up of the participants  – will this just be more opinion swapping between people with the same world view? 
  • Who will accredit or validate the knowledge in such courses? The learners themselves, probably – and look again at the problems with that in many MOOCs.
  • how will the data that Facebook collects through such Groups be used? You will never know.

This is not to argue that good quality online courses will be impossible through Facebook Group – but once the necessary quality standards are applied, how will it then look different from any other online course delivered on other platforms? What’s the added value?

My point here is that technology alone is never a solution to an educational issue. Do the benefits of the technology (the added value) outweigh the negatives – in this case Big Brother watching you?

One last point while I’m on about Facebook. A Facebook account is a true zombie. You cannot kill it. I ‘signed out’ of Facebook within six months of joining it in 2007, for privacy reasons primarily, and have never used it since, but I still get e-mail messages from them asking me to look at someone I know who has just posted something on Facebook, and I keep getting messages from Facebook to log back in. GO AWAY, FACEBOOK!!!! You are not wanted here.

Tracking innovations in online learning in Canada

Rue St Jean, Québec City. Temperatures ranged from -17 C to -23 C -without wind chill added

I’ve not been blogging much recently because, frankly, I’ve been too busy, and not on the golf course or ski slopes, either. (Yeah, so what happened to my retirement? Failed again).

Assessing the state of online learning in Canada

I am working on two projects at the moment:

These two projects in fact complement one another nicely, with the first aiming to provide a broad and accurate picture of the extent of online learning in Canada, and the other focusing on the more qualitative aspects of innovation in online learning, and all in time for not only for the 150th anniversary of Confederation in Canada (which was really the creation of a new, independent state in North America) but also ICDE’s World Congress on Online Learning in Toronto in October, whose theme is, guess what, Teaching in a Digital Age (now there’s a co-incidence).

Of course, I’m not doing this on my own. In both projects I am working with a great group of people.

Methodology

My mandate for Contact North is to identify 8-12 cases of innovation in online learning from all of Canada other than Ontario. I started of course in British Columbia, early in January, and last week I visited six post-secondary institutions in four cities in Québec.

To find the cases, I have gone to faculty development workshops where instructors showcase their innovations, or I have contacted instructional designers I know in different institutions to recommend cases. The institutions are chosen to reflect provinces, and universities and colleges within each province.

Each visit involves an interview with the instructor responsible for the innovation, and where possible a demonstration or examples of the innovation. (One great thing about online learning is that it leaves a clear footprint that can be captured).

I then write up a short report, using a set of headings provided by Contact North, and then return that to the instructor to ensure that it is accurate. I then submit the case report to Contact North.

I am not sure whether Contact North will publish all the cases I report on its web site, as I will certainly cover much more than 8-12 cases in the course of this project. However, it is hoped that at least some of the instructors featured will showcase their innovations at the World Congress of Online Learning.

Progress to date

I have conducted interviews (but not finished the reports yet) for the following:

British Columbia

  • the use of an online dialectical map to develop argumentation skills in undergraduate science students (Simon Fraser University – SFU)
  • peer evaluation as a learning and assessment strategy for building teamwork skills in business school programs (SFU)
  • the development of a mobile app for teaching the analysis of soil samples (University of British Columbia)
  • PRAXIS: software to enable real-time, team-based decision-making skills through simulations of real-world emergency situations (Justice Institute of British Columbia)

Québec

  • comodal synchronous teaching, enabling students to choose between attending a live lecture or participating at the same time from home/at a distance (Laval University)
  • synchronous online teaching of the use of learning technologies in a teacher education program (Université du Québec à Trois-Rivières – UQTR)
  • achieving high completion rates in a MOOC on the importance of children’s play (UQTR)
  • a blended course on effective face-to-face teaching for in-service teachers (TÉLUQ)
  • use of iBook Author software for content management for cardiology students and faculty in a teaching hospital (Centre Hospitalier Universitaire de Sherbrooke – Sherbrooke University Hospital: CHUS)
  • a decision-making tool to develop active and coherent learning scenarios that leverage the use of learning technologies (Université de Montréal).
  • Mathema-TIC: francophone open educational resources for teaching mathematics in universities and colleges (Université de Montréal).

These visits would not have been possible without the assistance of France Lafleur, an online instructor from UQTR who not only arranged many of the meetings but also did all the driving. Anyone from outside Québec who has tried to drive across the province in winter, and especially tried to navigate and drive to several parts of Montréal the same day, will understand why this help was invaluable.

Response and reaction

Faculty and instructors often receive a lot of criticism for being resistant to change in their teaching. This project however starts from an opposite position. What are faculty and instructors actually doing in terms of innovation in their teaching? What can we learn from this regarding change and the development of new teaching approaches? What works and what doesn’t?

It is dangerous at this stage to start drawing conclusions. This is not a representative selection of even innovative projects, and the project – in terms of my participation – has just started. The definition of innovation is also imprecise. It’s like trying to describe an elephant to someone who’s never seen one: you might find it difficult to imagine, but you’ll know it when you see it.

However, even with such a small sample, some things are obvious:

  • innovation in online teaching is alive and well in Canadian post-secondary education: there is a lot going on. It was not difficult to identify these 11 cases; I could have easily found many more if I had the time;
  • the one common feature across all the instructors I have interviewed is their enthusiasm and passion for their projects. They are all genuinely excited by what they were doing. Their teaching has been galvanised by their involvement in the innovation; 
  • in some of the cases, there are measured improvements in student learning outcomes, or, more importantly, new ’21st century skills’ such as teamwork, evidence-based argumentation, and knowledge management are being developed as a result of the innovation;
  • although again these are early days for me, there seems to be a widening gap between what is actually happening on the ground and what we read or hear about in the literature and at conferences on innovation in online learning. The innovation I am seeing is often built around simple but effective changes, such as a web-based map, or a slight change of teaching approach, such as opening up a lecture class to students who don’t want to – or can’t – come in to the campus on a particular day. However, these innovations are radically changing the dynamics of classroom teaching;
  • blended learning is breaking out all over the place. Most of these cases involve a mix of classroom and online learning, but there is no standard model – such as flipped classrooms – emerging. They all vary quite considerably from each other; 
  • the innovations are still somewhat isolated although a couple have gone beyond the original instructor and have been adopted by colleagues; however there is usually no institutional strategy or process for evaluating innovations and making sure that they are taken up across a wider range of teaching, although instructional designers working together provide one means for doing this. Evaluation of the innovation though is usually just left to the innovator, with all the risks that this entails in terms of objectivity.

Next steps

I still have at least one more case from another institution in British Columbia to follow up, and I now have a backlog of reports to do. I hope to have these all finished by the end of this month.

I have two more trips to organise. The first will be to the prairie provinces:

  • Alberta, Saskatchewan and Manitoba, which I hope to do in mid-March.

The next will be to the Maritimes,

  • Nova Scotia, New Brunswick, PEI, and Newfoundland, which I will do probably in April or May.

No further cases or institutions have been identified at this moment, and I am definitely open to suggestions in these provinces if you have any. The criterion for choice is as follows:

  • The focus is first and foremost on practice, on actual teaching and learning applications – not policy, funding, planning issues, descriptions of broad services, or broader concerns.
  • The interest is in applications of pedagogy using technology for classroom, blended, and online learning with the emphasis on student learning, engagement, assessment, access, etc. The pedagogy is as important as the technology in terms of innovation.
  • The emphasis is on innovative practices that can be replicated or used by other instructors.
  • We are particularly looking for cases where some form of evaluation of the innovation has been conducted or where there is clear evidence of success.

If you can recommend a case that you think fits well these parameters, please drop me a line at tony.bates@ubc.ca.

In the meantime, look out for the case studies being posted to Contact North’s Pocket of Innovation web site over the next few months. There are also more cases from Ontario being done at the same time.

Online learning in 2016: a personal review


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Image: © Institute for Economics and Peace. Canada is ranked seventh most peaceful. We don’t know where it ranks though in terms of online learning.

A personal review

I am not going to do a review of all the developments in online learning in 2016 (for this, see Audrey Watters’ excellent HackEducation Trends). What I am going to do instead is review what I actually wrote about in 2016 in this blog, indicating what to me was of particular interest in online learning during 2016. I have identified 38 posts I wrote in which I have explored in some detail issues that bubbled up (at least for me) in 2016.

1. Tracking online learning

Building a national survey of online learning in Canada (134 hits)

A national survey of university online and distance learning in Canada (1,529 hits)

In the USA, fully online enrollments continue to grow in 2014 (91 hits)

Are you ready for blended learning? (389 hits)

What the Conference Board of Canada thinks about online learning (200 hits)

I indulged my obsession with knowing the extent to which online learning is penetrating post-secondary education with five posts on this topic. In a field undergoing such rapid changes, it is increasingly important to be able to track exactly what is going on. Thus a large part of my professional activity in 2016 has been devoted to establishing, almost from scratch, a national survey of online learning in Canadian post-secondary institutions. I would have written more about this topic, but until the survey has been successfully conducted in 2017, I have preferred to keep a low profile on this issue.

However, during 2016 it did become clear to me, partly as a result of pilot testing of the questionnaire, and partly through visits to universities, that blended learning is not only gaining ground in Canadian post-secondary education at a much faster rate than I had anticipated, but is raising critical questions about what is best done online and what face-to-face, and how to prepare institutions and instructors for what is essentially a revolution in teaching.

This can be best summarized by what I wrote about the Conference Board of Canada’s report:

What is going on is a slowly boiling and considerably variable revolution in higher education that is not easily measured or even captured in individual anecdotes or interviews.

2. Faculty development and training

Getting faculty and instructors into online learning (183 hits)

Initiating instructors to online learning: 10 fundamentals (529 hits)

Online learning for beginners: 10. Ready to go (+ nine other posts on this topic = 4,238 hits)

5 IDEAS for a pedagogy of online learning (708 hits)

This was the area to which I devoted the most space, with ten posts on ‘Online Learning for Beginners’, aimed at instructors resisting or unready for online learning. These ten posts were then edited and published by Contact North as the 10 Fundamentals of Teaching Online.

Two fundamental conclusions: we need not only better organizational strategies to ensure that faculty have the knowledge and training they will need for effective teaching and learning in a digital age, but we also need to develop new teaching strategies and approaches that can exploit the benefits and even more importantly avoid the pitfalls of blended learning and learning technologies. I have been trying to make a contribution in this area, but much more needs to be done.

3. Learning environments

Building an effective learning environment (6,173 hits)

EDEN 2016: Re-imagining Learning Environments (597 hits)

Culture and effective online learning environments (1,260 hits)

Closely linked to developing appropriate pedagogies for a digital age is the concept of designing appropriate learning environments, based on learners’ construction of knowledge and the role of instructors in guiding and fostering knowledge management, independent learning and other 21st century skills.

This approach I argued is a better ‘fit’ for learners in a digital age than thinking in terms of blended, hybrid or fully online learning, and recognizes that not only can technology to be used to design very different kinds of learning environments from school or campus based learning environments, but also that technology is just one component of a much richer learning context.
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4. Experiential learning online

A full day of experiential learning in action (188 hits)

An example of online experiential learning: Ryerson University’s Law Practice Program (383 hits)

Is networked learning experiential learning? (163 hits)

These three posts explored a number of ways in which experiential learning is being done online, as this is a key methodology for developing skills in particular.

5. Open education

Acorns to oaks? British Columbia continues its progress with OERs (185 hits)

Talking numbers about open publishing and online learning (113 hits)

Towards an open pedagogy for online learning (385 hits)

These posts also tracked the development of open publishing and open educational resources, particularly in British Columbia, leading me to conclude that the OER ‘movement’ has far too narrow a concept of open-ness and that in its place we need an open pedagogy into which open educational resources are again just one component, and perhaps not the most significant.

6. Technology applications in online learning

An excellent guide to multimedia course design (659 hits)

Is video a threat to learning management systems? (603 hits)

Some comments on synchronous online learning technologies (231 hits)

Amongst all the hype about augmented reality, learning analytics and the application of artificial intelligence, I found it more useful to look at some of the technologies that are in everyday use in online learning, and how these could best be used.

7. Technology and alienation

Technology and alienation: online learning and labour market needs (319 hits)

Technology and alienation: symptoms, causes and a framework for discussion (512 hits)

Technology, alienation and the role of education: an introduction (375 hits)

Automation or empowerment: online learning at the crossroads (1,571 hits)

Why digital technology is not necessarily the answer to your problem (474 hits)

These were more philosophical pieces, prompted to some extent by the wider concerns of the impact of technology on jobs and how that has influenced Brexit and the Trump phenomena.

Nevertheless this issue is also very relevant to the teaching context. In particular I was challenging the ‘Silicon Valley’ assumption that computers will eventually replace the need for teachers, and in particular the danger of using algorithms in teaching without knowing who wrote the algorithms, what their philosophy of teaching is, and thus what assumptions have been built into the use of data.

Image: Applift

Image: Applift

8. Learning analytics

Learning analytics and learning design at the UK Open University (90 hits)

Examining ethical and privacy issues surrounding learning analytics (321 hits)

Continuing more or less the same theme of analysing the downside as well as the upside of technology in education, these two posts looked at how some institutions, and the UK Open University in particular, are being thoughtful about the implications of learning analytics, and building in policies for protecting privacy and gaining student ‘social license’ for the use of analytics.

9. Assessment

Developing a next generation online learning assessment system (532 hits)

This is an area where much more work needs to be done. If we are to develop new or better pedagogies for a digital age, we will also need better assessment methods. Unfortunately the focus once again appears to be more on the tools of assessment, such as online proctoring, where large gains have been made in 2016, but which still focus on proctoring traditional assessment procedures such as time-restricted exams, multiple choice tests and essay writing. What we need are new methods of assessment that focus on measuring the types of knowledge and skills that are needed in a digital age.

For instance, e-portfolios have held a lot of promise for a long time, but are still being used and evaluated at a painfully slow rate. They do offer though one method for assessment that reflects much better the needs of assessing 21st century knowledge and skills. However we need more imagination and creativity in developing new assessment methods for measuring the knowledge and skills needed for a digital age.

That was the year that was

Well, it was 2016 from the perspective of someone no longer teaching online or managing online learning:

  • How far off am I, from your perspective?
  • What were the most significant developments for you in online learning in 2016?
  • What did I miss that you think should have been included? Perhaps I can focus on this next year.

I have one more post looking at 2016 to come, but that will be more personal, looking at my whole range of online learning activities in 2016.

In the meantime have a great seasonal break and I will be back in touch some time in the new year.

Learning analytics and learning design at the UK Open University

Maxim Jean-Louis (President, Contact North) and myself outside Walton Hall, the headquarters of the UK Open University, in 2012. It was my first visit since I left the OU in 1989.

Maxim Jean-Louis (President, Contact North) and myself outside Walton Hall, the headquarters of the UK Open University, in 2012. It was my first visit since I left the OU in 1989.

The Open University (2016) Developing learning design and analytics for student success, Connections, Vol. 21, No. 3

The latest edition of the Commonwealth of Learning’s magazine, Connections, has an interesting if brief article of the effective use of learning analytics. There are four key points that I noted:

  • the OU has scaled up its predictive use of learning analytics to cover over 45,000 students, and it works as well in traditional universities as in the OU
  • learning analytics is used in connection with learning design to identify not only students at risk but also to improve the design of the learning materials:

    the OU for the first time can empirically analyse the design of its modules. By linking learning designs with student satisfaction and success measures, it became possible to systematically identify, measure and improve critical aspects of students’ learning experience.

  • the OU is the first university in the world to develop and adopt a policy relating to the ethical uses of student data for
    learning analytics, involving students themselves in the development of the policy. This makes the adoption and use of learning analytics much easier
  • the OU has appointed a reader in learning analytics, Dr. Bart Rienties: that is treating learning analytics really seriously.

Unfortunately there were no links or ways to follow up the article.

Towards an open pedagogy for online learning

Image: © University of Victoria, BC

Image: © University of Victoria, BC

The problems with OER

I was interviewed recently by a reporter doing an article on OER (open educational resources) and I found myself being much more negative than I expected, since I very much support the principle of open-ness in education. In particular, I pointed out that OER, while slowly growing in acceptance, are still used for a tiny minority of teaching in North American universities and colleges. For instance, open textbooks are a no brainer, given the enormous savings they can bring to students, but even in the very few state or provincial jurisdictions that have an open textbook program, the take-up is still very slow.

I have written elsewhere in more detail about why this is so, but here is a summary of the reasons:

  • lack of suitable OER: finding the right OER for the right context. This is a problem that is slowly disappearing, as more OER become available, but it is still difficult to find exactly the right kind of OER to fit a particular teaching context in too many instances. It is though a limitation that I believe will not last for much longer (for the reasons for this, read on).
  • the poor quality of what does exist. This is not so much the quality of content, but the quality of production. Most OER are created by an individual instructor working alone, or at best with an instructional designer. This is the cottage industry approach to design. I have been on funding review committees where institutions throughout a province are bidding for funds for course development or OER production. In one case I reviewed requests from about eight different institutions for funds to produce OER for statistics. Each institution (or rather faculty member) made its proposal in isolation of the others. I strongly recommended that the eight faculty members got together and designed a set of OER together that would benefit from a larger input of expertise and resources. That way all eight institutions were likely to use the combined OER, and the OER would likely be of a much higher quality as a result.
  • the benefits are less for instructors than students. Faculty for instance set the textbook requirement. They don’t have to pay for the book themselves in most cases. With the textbook often comes a whole package of support materials from the publisher, such as tests, supplementary materials, and model answers (which is why the textbook is so expensive). This makes life easier for instructors but it is the students who have to pay the cost.
  • OER take away the ‘ownership’ of knowledge from the instructor. Instructors do not see themselves as merely distributors of information, a conveyor belt along which ‘knowledge’ passes, but as constructors of knowledge. They see their lecture as unique and individual, something the student cannot get from someone else. And often it is unique, with an instructor’s personal spin on a topic. OER’s take away from instructors that which they see as being most important about their teaching: their unique perspective on a topic.
  • and now we come to what I think is the main problem with OER: OER do not make much sense out of context. Too often the approach is to create an OER then hope that others will find applications for it. But this assumes that knowledge is like a set of bricks. All you have to do is to collect bricks of knowledge together, add a little  mortar, and lo, you have a course. The instructor chooses the bricks and the students apply the mortar. Or you have a course but you need to fill some holes in it with OER. I suggest these are false metaphors for teaching, or at least for how people learn. You need a context, a pedagogy, where it makes sense to use open resources.

Towards an open pedagogy

I am making three separate but inter-linked arguments here:

  • OER are too narrowly defined and conceptualized
  • we need to design teaching in such a way that it is not just sensible to use OER but unavoidable
  • we should start by defining what we are trying to achieve, then identify how OER will enable this.

So I will start with the last argument first.

Developing the knowledge and skills needed in the 21st century

Again I have written extensively about this (see Chapter 1 of Teaching in a Digital Age), but in essence we need to focus specifically on developing core ‘soft’ or ‘intellectual’ skills in our students, and especially the core skills of independent learning and knowledge management. Put in terms of learning outcomes, in a world where the content component of knowledge is constantly developing and growing, students need to learn independently so they can continue to learn after graduation, and students also need to know how to find, analyse, evaluate, and apply knowledge.

If we want students to develop these and other ‘soft’ skills such as problem-solving, critical thinking, evidence-based argumentation, what teaching methods or pedagogy should we adopt and how would it differ from what we do now?

The need for teaching methods that are open rather than closed

The first thing we should recognise is that in a lecture based methodology, it is the instructor doing the knowledge management, not the student. The instructor (or his or her colleagues) decide the curriculum, the required reading, what should be covered in each lecture, how it should be structured, and what should be assessed. There is little independence for the learner – either do what you are instructed to do, or fail. That is a closed approach to teaching.

I am suggesting that we need to flip this model on its head. It should ultimately be the students learning and deciding what content is important, how it should be structured, how it can be applied. The role of the instructor then would not be to choose, organise and deliver content, but to structure the teaching to enable students to do this effectively themselves.

This also should not be a sudden process, where students suddenly switch from a lecture-based format as an undergraduate to a more open structure as a post-graduate, but a process that is slowly and increasingly developed throughout the undergraduate program or a two-year college program where soft skills are considered important. One way – although there are many others – of doing this is through project- or problem-based learning, where students start with real challenges then develop the knowledge and skills needed to address such challenges.

This does not mean we no longer need subject specialists or content experts. Indeed, a deep understanding of a subject domain is essential if students are to be steered and guided and properly assessed. However, the role of the subject specialist is fundamentally changed. He or she is now required to set their specialist knowledge in a context that enables student discovery and exploration, and student responsibility for learning. The specialist’s role now is to support learning, by providing appropriate learning contexts, guidance to students, criteria for assessing the quality of information, and quality standards for problem-solving, knowledge management and critical thinking, etc.

A new definition of open resources

Here I will be arguing for a radical change: the dropping of the term ‘educational’ from OER.

If students are to develop the skills identified earlier, they will need access to resources: research papers, reports from commissions, case-study material, books, first-hand reports, YouTube video, a wide range of opinions or arguments about particular topics, as well as the increasing amount of specifically named open educational resources, such as recorded lectures from MIT and other leading research universities.

Indeed, increasingly all knowledge is becoming open and easily accessible online. All publicly funded research in many countries must now be made available through open access journals, increasingly government and even some commercial data (think government commission reports, environmental assessments, public statistics, meteorological models) are now openly accessible online, and this will become more and more the norm. In other words, all content is becoming more free and more accessible, especially online.

With that comes of course more unreliable information, more false truths, and more deliberate propaganda. What better preparation for our students’ future is there than equipping them with the knowledge and skills to sift through this mass of contradictory information?  What better than to make them really good at identifying the true from the false, to evaluate the strength of an argument, to assess the evidence used to support an argument, whatever the subject domain? To do this though means exposing them to a wide range of openly accessible content, and providing the guidance and criteria, and the necessary prior knowledge, that they will need to make these decisions.

But we cannot do this if we restrict our students to already ‘approved’ OER. All content eventually becomes an educational resource, a means to help students to differentiate, evaluate and decide. By naming content as ‘educational’ we are already validating its ‘truth’ – we are in fact closing the mind to challenge. What we want is access to open resources – full stop. Let’s get rid of the term OER and instead fight for an open pedagogy.