May 20, 2013

Most U.S. higher education students are also working

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© U.S. Census, American Community Survey, 2013

Davis, J. (2013) School Enrollment and Work Status: 2011 Washington DC: U.S. Census  Bureau

This is a most significant study for online learning:

  • More than half of all U.S. students in college or university are working more than 20 hours a week.
  • Almost 50% of graduate students are working full-time
  • 20% of undergraduate students are working full-time.

The U.S. is now in a position when less than half of students could be considered fullt-ime students. In other words, students who can attend campus five days a week nine-to-five, are now a minority.

For the majority of students in higher education, flexibility of access to learning is now critical for their success. For these students, one trip a week to campus is probably is as much as they can manage. Thus online learning is not now something that helps just a minority of students, but is essential for a majority of students.

Is your institution prepared for this?

Online learning in California generates controversy

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© Robert Holmes, CalTour, 2012

Booker, E. (2013) Online education policy draws fire in California Information Week: Education, January 11

This report of a one-day conference at UCLA: Rebooting Higher Education: Leveraging Innovations in Online Education to Improve Cost Effectiveness and Increase Quality,’ resulted in ’heated critiques about the rationale for the state’s policy push into the area.’

Some of the points raised:

  • the Governor has created a fund for open textbooks and an open digital library for the state’s public post-secondary system (a model being imitated in British Columbia)
  • criticism from faculty associations that the focus on MOOCs doesn’t address the needs of undergraduate students, and that the rush into MOOCs wasn’t being accompanied by research or evaluation of their effectiveness
  • criticisms from the CEO of Straighterline, an online service offering introductory courses, that public universities were monopolies subsidized by taxpayers that were keeping out cheaper commercial providers
  • Daphne Koller of Coursera argued that MOOCs are ushering in a “brand new pedagogy” and provide important keys about effective teaching and educational design by using Google-style rapid testing resulting in daily improvements to the web site
  • the number of full-time-equivalent online students in the state’s community college network has doubled since 2005-2006, and now constitute 11% of all course enrollments.

The conference was sponsored by the 20 Million Minds Foundation, a nonprofit organization dedicated to lowering the cost of higher education.

Comment

California appears likely to be a key battle ground regarding the role of the private sector and online learning in post-secondary education. Public colleges and universities have seen steep cuts in their funding over recent years and the state’s finances do not look to be any healthier for at least the next two or three years.

There are in fact several strands here that are getting mixed up and perhaps should be considered separately:

  • the commitment of voters in California to a publicly funded post-secondary education system. The current financial difficulties of the state are a consequence of the ‘tax revolt’ by Californians over the last 25 years resulting from  proposition 13 in 1978 that outlawed any property tax increases for ever in California. If you don’t pay taxes, you can’t afford public services. There seems to be a gradual understanding of this, because the governor was able to get some increase in state taxes through proposition 30 that was passed in a state ballot in November.
  • ‘traditional’ for-credit online learning is already well-established in the public post-secondary system in California, with somewhere between 11-15% of all for-credit course enrollments now being online. This ‘natural’ growth is likely to continue, with or without the influence of MOOCs, although the publicity around MOOCs may (or may not) facilitate this
  • MOOCs may have some relevance for for-credit programming, but that is not their current purpose. There is still a great deal of work to be done before they come close to being an adequate substitute for current for-credit online courses, and indeed that may turn out to be the least valuable road for MOOCs to travel. Whatever road they do follow, they will need to demonstrate their effectiveness through independent evaluation of what students actually learn
  • effective teaching is not the same as effective advertising, so assuming that Google-style ad testing will result in educational breakthroughs is just dreaming. To sort out the signal from the noise in analyzing big data, you need hypotheses or theories, so you know what kind of data to collect, and how to interpret it when it is collected. The theories for learning are almost certainly different than the theories for selling or marketing. It’s about time Coursera recognized that we do know a good deal about what leads to effective online learning, and this has not been applied to most Coursera MOOCs to date. The sooner this is done, the more effective they are likely to be, and you don’t needs tons of data for this, although it could be helpful once these approaches are applied, to further refine our knowledge in this area
  • despite all this, the costs of post-secondary education in the USA in particular, and many other OECD countries, including Canada, are too high and as a result are becoming an increasing barrier to access, so we do need more experimentation, innovation, research and evaluation. However this needs to be more thoughtful than just jumping off a cliff and hoping there’s deep water underneath
  • lastly, commercial providers can supply online learning offerings more cheaply than public organizations, because the public organizations are not just offering rote learning, but at least aiming for the development of critical thinking skills, originality, communications skills, networking, and above all the generation of new knowledge and innovation which is partly cross-subsidized by funds coming in for teaching (whether that should be the case is another matter). In other words, commercial online providers go for the low-hanging fruit, and leave the public sector to pick up the rest. As in the stock market, the commercial providers want to take the profits, and leave the losses to the taxpayer.

California is going to be one of the major focal points for these issues to be played out. It is one of the biggest public post-secondary systems in the USA, and it will be a marker for the rest of the country in this struggle, which reflects perhaps the most important ideological issues in education for many years.  However, public thinking, especially in the USA, is often grossly over-simplified into two opposing positions. Unfortunately – or fortunately, I’m not sure which – online learning is caught right in the middle. Online learning in fact can be a weapon used by either side. We should be looking for a third road, where online learning helps public institutions to become more cost-effective, through fundamental changes that at the same time strengthen the good parts of the public system: equitable access, quality teaching, new knowledge production, and intellectual freedom.

Online learning in 2012: a retrospective

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© The Greening of Gavin, 2012

Well, 2012 was certainly the year of the MOOC. Audrey Watters provides a comprehensive overview of what happened with MOOCs in 2012, so I won’t repeat what she has done. Instead in this post I will focus mainly on trying to explain with regards to MOOCs what appears to me to be highly irrational organizational behaviour, more akin to lemmings than pillars of higher learning.

Why MOOCs?

For those of us who work mainly in universities and colleges, the hype around MOOCs is like living in two parallel universes: what we do every day in online learning, and what we read or hear about in the media. (I leave you to judge which is the true reality.) Even organizations that should know better think that online learning started at MIT in 2002 with OpenCourseWare. So why have MOOCs in particular got so much press?

This is an exercise in social anthropology.

To quote from Wikipedia:

It is unknown why lemming populations fluctuate with such variance roughly every four years, before plummeting to near extinction.

Now some evidence suggests their predators’ populations, particularly the stoat, may be more closely involved in changing the lemming population

Lemmings can swim and may choose to cross a body of water in search of a new habitat. In such cases, many may drown if the body of water is so wide as to stretch their physical capability to the limit.

 I believe there are several themes that have led to MOOC hysteria in 2012:

  • they appear to be free. The direct costs of higher education, especially but not only in the USA and the UK, have been systematically transferred from the tax payer to the individual student or parents through cuts in government funding and increases in tuition fees. In other words, the cost of higher education has become more transparent. It’s really expensive. Free of course is better than expensive. MOOCs have been promoted as being free. However, there are no free services. All services have a true cost. At least to date, MOOCs are the opposite of transparency on the true cost. We do know that over a hundred million dollars have been invested this year alone in MOOCs, but what are the costs of the professors’ time, the cost of managing large numbers of students, and above all, the cost of ensuring student learning (however it is measured)? We just don’t know. Until we do, it’s a shell game
  • it’s also a numbers game: input matters more than output. The focus of the media has been on the massive numbers enrolling. However, there has been little focus on what students are actually learning. All we know is that completion rates are pathetic (less than 10%), and many of those that do complete are already well educated. Nevertheless it is argued that on a global perspective, the completion numbers are still large. However, so are the numbers in traditional higher education, and also in credit-based online learning. Sloan and Babson have been tracking the online credit numbers for years. They have been growing at a steady rate of between 12-20% a year. Ontario alone has over 500,000 online course registrations in its public universities and colleges, with completion rates in the 75-85%, matching completion rates in face-to-face classes. Millions are taking online courses for credit in Asia. But does this get mass coverage in the media? No.
  • technology triumphs over teaching: MOOCs in general have been driven by computer scientists who believe that just ‘delivering’ content over the Internet equates to learning. It doesn’t, but broadcast content delivery is something that lazy reporters can easily understand.
  • it’s all about the elite institutions. The media love to focus on the ivy league universities to the almost total neglect of the rest of the system (the cult of the superstar). Here is an appalling irony. The top tier research universities have by and large ignored online learning for the last 15 years. Suddenly though when MIT, Stanford and Harvard jump in, all the rest follow like lemmings. MOOCs are seen as an easy, low risk way for these universities not only to catch up, but to jump into the front line. But they are hugely wrong. Moving from broadcasting to learning is not going to be easy. More importantly, MOOCs are a side issue, a distraction. The real change for universities is going to come from hybrid learning – a mix of on-campus and online learning. Those top tier research universities though are going to miss out on this, by sidelining their online learning to a peripheral, continuing education activity.
  • don’t forget the politics: There’s just been a presidential election in the USA. A number of corporate leaders and some in the Republican party want to privatize the US higher education system. Anything that will undermine it is heavily promoted. MOOCs to some extent have been a tool in the hands of the media for suggesting that education need not be expensive and could be ‘free’, or at least much lower cost, if left to business. This fits the agenda of the right.

Having said all this, I believe that there is a future for MOOCs, but that’s for another post, my outlook for 2013, which comes in January.

In the meantime, there were, believe it or not, several other interesting developments in online learning, but before exploring those as well, let’s see how right I was in my outlook for 2012.

What I predicted

  1. The year of the tablet: 99% probability
  2. Learning analytics: 90% probability
  3. Growth of open education: 70% probability (depending on definition of open education)
  4. Disruption of the LMS market: 60% probability
  5. Integration of social media into formal learning: 66% probability
  6. The digital university: 10% probability
  7. Watch India
  8. The great unknown: 10% probability

Well, not a great record at prediction. I suppose you could include MOOCs within ‘growth of open education’. But look at what I actually wrote:

open access to high quality (all right, highly qualified) instructors is likely to be limited to idealistic volunteers, or to limited events (e.g. a MOOC), mainly because of a mis-match between supply and demand. Too many people want access to what they may incorrectly assume to be high quality instructors at elite institutions, for instance. This is partly an institutional barrier, as institutions try to protect their ‘star’ faculty, which is why this form of openness depends largely on individual volunteers.

Not actually wrong, but it certainly didn’t capture the mania that would develop around MOOCs in 2012.

Although there have been lots of interesting individual uses of tablets, particularly in k-12, they certainly haven’t taken off to the extent to which I predicted, at least in post-secondary education. However, so much in prediction depends on timing – maybe it will happen this year. For instance, mobile learning, one of my predictions for 2011, certainly expanded in many institutions in 2012, and will certainly continue to grow in 2013. The use of data analytics definitely increased, but still in a minority of institutions, in 2012, but learning analytics are still being used by a very tiny minority. The technology isn’t quite ready yet. (Again, this depends on definition – I’m talking about the hope that learning analytics will help instructors to achieve better learning outcomes, or put another way, will help students to improve their learning.)

What you read

Another way at looking at 2012 is to see what you chose to read. There are just over 1,800 posts on the site. Here are the top 14 posts in 2012, with the number of hits. (If you missed one, just click on it.)

Recommended graduate programs in e-learning

15,685

What’s right and what’s wrong about Coursera-style MOOCs

7,089

e-learning outlook for 2012: will it be a rough ride?

6,827

New technologies for e-learning in 2012 (and a little beyond)

6,658

A short critique of the Khan Academy

5,026

Can you teach ‘real’ engineering at a distance?

4,988

What Is Distance Education?

4,083

Why learning management systems are not going away

3,624

E-learning quality assurance standards, organizations and research

3,221

A personal view of e-learning in Saudi Arabia

2,844

A student guide to studying online

2,513

10 types of plagiarism (and why I’m pleading guilty to at least one charge)

2,353

Daniel’s comprehensive review of MOOC developments

2,264

Designing online learning for the 21st century

1,929

The numbers of course are skewed by their date of  posting. Those posted early in the year have more chance of being accessed than those posted later. Timing also matters in terms of external events. Despite all the hype about MOOCs, only two of the top 14 posts were specifically on MOOCs (although there were several others posted). I am though surprised at the amount of interest in prediction, especially given how bad I am at it!

The inclusion of ‘Can you teach real engineering at a distance?’ at no. 6 is really interesting. This was posted originally on July 5, 2009, but it has sustained a long discussion that is still active today. I was also pleased to see that designing online learning for the 21st century squeezed in, as this was about design of online learning. I’m glad there’s still at least some interest in this issue. There is also evidence that the site is being used by  a lot of online students (or potential students), which is very gratifying. I need to do more posts targeted to students next year.

What I did

Since I’m not free and open (except here), this is some indication of what institutions were interested in this year (at least enough to pay me for it).

Site visits for consultancies or discussions with faculty/staff on strategies or designs for online learning

  • Mexico City: to develop a business plan for a national Mexican virtual university
  • Edmonton: Campus St-Jean, University of Alberta: informal review of online learning activities
  • Université de Sherbrooke, l’université Laval and Université de Québec en Abitibi-Témiscamingue, Québec
  • Vancouver Community College, Kwantlen Polytechnic University, and University of British Columbia, BC
  • University of Manitoba, Winnipeg
  • EFQUEL conference, Granada, Spain
  • COHERE conference, Calgary, Alberta

Online consultancies

MOOCs and Webinars

  • planning and managing online learning: participant in #Change 11 cMOOC
  • costs of online learning: guest instructor for University of Maryland University College/University of Oldenberg, Germany
  • Elections Canada: online course design

Institutional site visits and reports on gamechanging institutions

  • Western Governors University
  • Open University, UK
  • Open University of Catalonia, Spain
  • London Knowledge lab, Institute of Education, London, UK.

It can be seen there was a great deal of interest in:

  • strategies and management,
  • new course designs,
  • design and organization of online institutions,
  • the costs of online learning

during 2012. These issues are not likely to disappear next year, either.

Politics and economics

In 2012, there were major developments in both the politics and economics of online learning. Governments in the USA and Europe accelerated cost cutting in post-secondary education. Nearly one billion dollars has been cut from the community college system in California alone since 2008. Student tuition fees have risen dramatically over the last five years in both the USA and the U.K. Even in Canada, provincial governments are facing the need to constrain public funding.

In Ontario, Canada’s largest province, the government threw down a challenge to the post-secondary institutions. Enrollments will need to increase, quality must be obtained, but there will be no new money. What can the institutions do to increase productivity through innovation? It’s a good question. Business cannot go on as usual. There is surely room for improvement and change in our institutions.

This theme is likely to continue into 2013. Governments, parents and increasingly students will be looking to online learning to increase productivity: better learning outcomes for less money. Are we up to the challenge?

Goodbye, 2012

I asked the question last year: will it be a rough ride? It’s certainly been a fast ride and quite bumpy at the same time. I don’t know how you feel, but I feel I’m hanging on, but only just. It’s good though that it’s exciting, stimulating, infuriating, and frustrating. It means that online learning is alive and well, growing in both breadth and more importantly depth.

So to all my readers, thank you for coming along for the ride. Have a great break, merry Christmas, happy Hanukah, or just have a good time, whatever your religion or beliefs. And I look forward to sharing my outlook for 2013 in the new year.

Questions

1. What pleased, surprised or disappointed you in 2012 with regard to online learning?

2. What do you think was the most important development in 2012 for online learning? Obama’s re-election? MOOCs? New course designs? Or something else?

3. Are we up to the challenge of using online learning to increase productivity through innovation? If so, what would that look like?

Does the U.S. accreditation system discriminate against online learning?

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Vedder, R. (2012) The Unholy Alliance Against Online Learning, Bloomberg, October 29

Yes, says Richard Vedder, professor of economics at the University of Ohio. He points to examples such as Minnesota, which briefly banned Coursera courses because they had not been accredited in the state, Ashford University, whose online courses are accredited in one region, but refused accreditation in another, and the Federal government requirement that online programs must be separately approved by every one of the 52 states individually (now under challenge in the courts), which is an onerous, costly and time-consuming requirement.

I certainly don’t claim any expertise in the arcane system (if it can be called that) of accreditation in the USA, but I think there are several separate issues at play here, and they need to be treated somewhat differently:

  • it is difficult to argue that there is a ‘system’ of accrediting institutions or programs in the USA; as Vedder says, it is a patchwork quilt, with varying standards. It is self-regulatory, and each institution picks and chooses whatever agency suits its purpose. There is no direct relationship between accrediting boards and state legislative supervision of institutions. The entire US accrediting system is incredibly confusing and misleading for potential students and should be thoroughly overhauled; but that ain’t going to happen, because of the decentralized nature of higher education in the USA.
  • one reason for the extremely cautious approaches of the federal and state governments in the USA to the accreditation of online courses is the long history of dubious practices by for-profit higher education institutions. Unfortunately, online and distance have become equated in legislators’ minds with for-profit education, which is now reaping what its earlier practitioners sowed: widespread distrust. However, if there had been integrity in the accreditation system, the for-profits would have been prevented from driving a coach and horses through the accreditation process
  • this bizarre system was worked around when education was delivered locally. States could exercise some element of control over what was happening on campuses within the state. This just doesn’t work though for distance or online learning, which can originate anywhere, not just in the USA, but from across the world.

Another barrier: the Carnegie unit of measurement

The Carnegie unit of measurement, based on time in class (e.g. three credit hours a week based on hourly lectures) doesn’t work for online learning. The US Department of Education uses the Carnegie system to determine whether a student is full-time or not, i.e. that the student takes 30 credits a year, in order to get financial aid. However, online learning does not fit the model of 39 hours of lectures over 13 weeks. Modules of learning can be much shorter or much longer, depending on the ability of the students and the needs of the teaching. What is being measured through the Carnegie system of ‘accumulating’ credits is not learning, but time spent studying.

Quite apart from discriminating against all part-time learners, making the Carnegie unit the basis for funding causes all kinds of problems for innovative ways of delivering programs to learners in the 21st century. Most learners are in essence part-time these days (average time to a bachelor’s degree in the USA is between six and seven years). Institutions such as Western Governors University, which provides an accelerated path for those already with defined competencies, has to build its competency-based training into ‘chunks’ that equate to Carnegie units, so that students qualify for financial aid. Innovative online courses have to equate to the amount of time students on campus would spend taking the same course, which is a hazy figure at best. We should be measuring outcomes, what students have learned, not how long they have spent learning it.

What should be done

Although we have our own problems north of the border, at least there is a somewhat consistent system of accreditation in Canada. Each provincial government has set up an arms-length degree quality assurance board (the name varies, but the principle is the same). The Ministry of Advanced Education or its equivalent appoints a committee of senior, respected academics from the institutions, and usually has a bureaucrat ‘observer’ on the committee who ensures the rules are followed. All institutions have to submit new degree proposals and show that they meet provincial standards, which include financial and long-term sustainability. In particular institutions are required to show that they have followed a proper quality assurance process in developing the degree proposal. Most proposals have been thoroughly vetted internally before they reach the committee.The more established universities then get much lighter oversight than a new institution.  Canada though has almost no for-profit universities and those that have tried to set up have run into real difficulties, especially regarding the financial sustainability criterion, which are deliberately rigorous. The aim though is to prevent institutions enrolling students then closing down or disappearing before the students qualify.

However, inter-provincial accreditation, especially for online courses, remains a major problem in Canada. Alberta and British Columbia have an effective agreement that enables transfer of credit and hence student mobility between the two provinces (a BC Minister once famously proclaimed Alberta’s Athabasca University ‘BC’s open university,’ much to the chagrin of BC’s Thompson Rivers University, which operates the BC Open University). However, transfer of credits between students with credits from an institution in one province to an institution in another province is still extremely bureaucratic and difficult in most cases.

In practice, students don’t care about provincial or state boundaries. Athabasca University claims that up to 40% of its students come from Ontario, for instance. The futility of trying to stop students in Minnesota from taking ‘free’ MOOCs from Stanford in California was so obvious that the ban was removed in less than 24 hours. What students do care about though is the quality of the online program. However, as long as each province or state has a rigorous process for accrediting programs and institutions, the acceptance across provinces or states of online courses from ‘approved’ institutions should be automatic.

Furthermore, problems remain in both Canada and the USA if students want to start taking online courses from an institution out of state or province then use that for advancement by transferring to a local university. The answer of course is more flexible credit transfer arrangements, more flexible prior learning assessment, and challenge exams, where students can demonstrate their learning without having to work through courses they have already taken elsewhere. Even some of the more prestigious research universities in Canada are realising that they need to be more flexible if they are to attract lifelong learners, for instance. Thus it’s as much up to the institutions as the regulators to ensure there is some flexibility in the system for students taking out of state or out of province online courses.

Yes, there needs to be sensible protections against fraud and fly-by-night online operators, but too often the restrictions, regulations and barriers are steeped in practices that no longer apply in an open, knowledge-based society. Every institution should be examining the structure of its courses, its admission requirements, its arrangements for credit transfer and prior learning assessment, and its strategy for lifelong learning, if it is to be fit for purpose in the 21st century. It is not an issue just of online learning.

Further reading

U.S. Network for Education Information. (2011). Accreditation and quality assurance. Washington, DC: U.S. Department of Education.

Re.Vica’s ‘Accreditation in the US‘ and ‘Accreditation of Higher Education Institutions in the USA’ (pdf)

Barriers to inter-state accreditation of online courses in the USA

Has the credit hour become a relic?

What’s a Credit Worth?

Zemsky, R. (2009) Making Reform Work: The Case for Transforming American Higher Education Chapel Hill NC: Rutgers University Press

A different standard for accrediting online programs?

Lederman, D. (2011) Mend it, Don’t End It, Inside Higher Education, February 4

 

 

The money pours in to fund online learning start-ups – while the public system starves

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Banning, Doresa (2102) Online education start-up Udacity Raises $15 million in funding, CityTownInfo.com, October 26

According to the National Venture Capital Association, a staggering $463 million has already been invested this year by venture capitalists into educational technology companies in the USA.

This year some of the online start-ups that have received venture capital funding are:

  • Udacity: $15 million this week; total: $21 million
  • Coursera: $16 million in April
  • 2U (formerly 2tor): $26 million in April
  • Codeacademy: $10 million in June.
  • Desire2Learn: $80 million in September (not a start-up, of course, but still a significant online education company. For more information on the investment click here)

At the same time, the California two year college system has undergone nearly $1 billion of cuts since 2008, resulting in a waiting list of 470,000 students who cannot get into classes.

The California State University system meanwhile is outsourcing most of the services for CalState Online to Pearson.

In the forthcoming November elections in California, in order for the governor to increase some state taxes, proposition 30 attempts to get round the infamous proposition 13 in 1978 that outlawed any property tax increases for ever in California, resulting in the state going into effective bankruptcy last year.

Comment

Clearly the USA is in the process of undermining their public state system of education (at all levels) and in effect privatizing education. Frankly, what American’s do in their own bedrooms is none of my business.

My concern though is that in the urge to get  a return on their investment, these privatized, American online companies will start to gnaw away at the funding behind public education systems in countries outside the United States. And as an aside, where the hell are the Canadian venture capitalists? (Still waiting for the Northern Gateway Pipeline, no doubt – so last century).

It is clearly the goal of the xMOOC companies such as Coursera and Udacity to go global with their offerings. This will be necessary to get a return on the capital invested. But where will these revenues come from? In the USA, it is clearly being diverted from the public education system. Will the same begin to happen in Canada or Europe or Africa as U.S. MOOCs spread?

The least we should know are the business models for getting their money back. Whose money will it be?