Bates, A. and Sangrà, A. (2011) Managing Technology in Higher Education: Strategies for Transforming Teaching and Learning San Francisco: Jossey-Bass/John Wiley & Co.

Now out! The book is available in cloth or e-book from Jossey-Bass, at US$45 a copy (but see below), or from most booksellers.

More information about the book, including summaries of chapters, scenarios from the book, and opportunities to discuss some of the issues, can be found at http://batesand If you order through http://batesand you should get a 20% discount.

The book argues that most universities are too conservative in their goals for technology, that it is difficult to justify the current investment in technology in terms of improved learning outcomes, and suggests a raft of strategies to enable institutions to get a better bang for their buck.

Every VP Academic/Education should have a copy at their bedside!


  1. […] It also has to be part of your strategy to ensure that decisions about online learning within your institutions are made by people with the necessary experience and knowledge. Too often AVPs responsible for learning technologies are unqualified in terms of knowing anything about either pedagogy or technology. Instructional support staff are often treated as second class citizens. Too often the AVP Academic will defer to the CIO rather than listen to her own learning technology staff. This is basically a governance issue. It means working out who should be at the table for different levels of decision-making, and making sure they have the power and responsibility to make those decisions. (For more on this, see Bates and Sangra, 2011) […]


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